[Resolved]  ICICIcredit Card — Regarding raising dispute for transactions on my card, Complaint

I have been suffering from this ICICI Bank System, neither they are not resolving my issue.

Please see below for my concern i sent as FAX/Email as per ICICI customer care so many times, but haven't get any solution as yet...

_________
To,
Manager
The ICICI Credit Card Division
Subject: Regarding raising dispute for transactions on my card, Complaint
Number: SR[protected]

Dear Sir/Madam,

I have been issued ICICI VISA Card: [protected] in 2008.
This is with regards to the below transactions which have been done with my ICICI credit card account ([protected]) on 08/07/2009. Please refer to the details of the transaction in the below screenshot.
My concern is that these transactions though carried out by my credit card account were not done by me. Neither did I share my password with anyone.
In fact, I have not taken my transaction password till now from the back. Also, I did not receive any alerts on my mobile after the transactions were done.

I also called customer care and they gave me its TRANSACTION ID's and Complaint
Number:SR[protected] and they told me to write a letter and fax to you at 022-
66466683, with my concern.

Hence here I am requesting you to please investigate this dispute and reverse
the amount of 26, 287.52 in my credit card account.

Date Ref. Number Transaction details Transaction amount

08/07/2009 24692169189000072227530 DELL SALES & SERVICE 14, 016.02

08/07/2009 24692169189000072228413 DELL SALES & SERVICE 12, 270.50


Thanks & Regards,
Yugandhar.Yatham
SAP-BASIS Consultant.
Atos Origin India Pvt. Ltd.
Plant no. 5 | Godrej & Boyce | Vikhroli (w) | Mumbai 79
Mobile:[protected]
Ph: +[protected], 3858
email:Yugandhar.[protected]@atosorigin.com