[Resolved] ICICIcredit Card — Fraud Service | |
Details of complaint: Dear sir, I have a major big problem with ur credit card department service from (JB nagar branch andheri east). My Credit Card Details- [protected]/other deatails u can get from ur office. My compliants are- 1. MS/ Gayatri Parab from JB nagar Branch, had agree for my CC settlement in 28, 000rs only.( Full N Final setttlement). The deal was 28, 000rs - 6, 000rs = 22, 000rs only. 2. Gayatri Parab told me to pay part payment of 6, 000rs only of settelement amount. And after that she will relased my full and final settlement letter next day, and i will give her 4 PDC checks of 5.5rs. 3. I was OVOiDED from Ms/Gayatri Parab and from her colleges from past 7days, with insulting response from Gayatri Parab. I feel i had been cheated from ICICI. I had taken this case VERY VERY SERIOUSLY. 4. I had paid 6ooors in cash on 24th of April08. But still i had not received any letter. Gayatri Parab had given me in written that she is ICICI is agree with settlement amount, she has sign the letter also. 5. If i had will not get response soon then i will start Ovioding from next month if ICICI will call me for payment of CC. Then dont blame me for whatever action i will take for my settlement letter. I have all recored conversation of Gayatri Parab and Myself of settlement in my mobile. i have her signing letter also. 6. Reply me soon as possible Thank you Dinesh Agre [protected]- I had mailed you regarding my ICICI Credit Card settelment problem on May 3, 2008, you can see that mail below and your reply also... i would like to known you that i had followed your mail and i had visited to JB Nagar Branch, but i had a bad experiance. I spoke ot Aditi Naik on telephone, but she also very confused and she told me to talk to her colleges and let heim known everthing. i had given all details about my problem but i still had not reveiced any calls from Aditi Naik, from JB Nagar branch... Now I am getting unrespected calls from J B nagar branch andheri e for payment. i am not against payment but what ever i had told by gayatri parab i want that settlement only. ICICI is blaming me for everthing but i am not taking this responsibility. ICICI bank is responsile for everthing. Whatever settelment i had given by Gayatri parab she had been confirm by siniors. this are the telephone numbers[protected] / Gayatri Parab told me this is my cell no. [protected] Let me tell you again ...I got a proof ...i got a proof... I got telephonic conversation of gayatri parab and myself regrading settlement I got a written letter from gayatri parab regarding settlement...i[censored] want i can courier u or i can personaly hand over you a copy of proof... I am taking this matter serioulsy looking forward to here from u.. regards dineshagre [protected][protected][protected][protected] Let me tell you all people who using credit cards or other services please record ur calls on mobile what ever u talk to these people. you have the proof to fight . [protected][protected][protected][protected] Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved | |
 4 Comments | |
Comments
ICICI CREDIT CARD PERSONS SHOULD NOT GIVE MY DETAILS OF MY CREDIT CARD TO ANY OF THE THOSE ICICI OTHER DEPARTMENTS AND AS WELL AS THE OTHER DEPARTMENTS SHOULD NOT GIVE OTHER DETAILS TO OTHER DEPARTMENT. IF NECESSARY TIMES MEANS "IN ANY CRIMINAL OR LEGAL POSITIONS ONLY"
Reply
Dear Sir/Madam
I have a major big problem with ur credit card department service from (JB nagar branch andheri east).
My Credit Card Details- [protected]/ you have the details for the same.
My Complaint are:
M/S Priya Joshi from J.B. Nagar branch had agree my settlement in 15000/- (Full & Final Settlement)
And i also told that i m a EMI Customer how can u settle this, then she told me u can believe me i will do that its i promise.
Priya Joshi told me that you pay the Rs -15000/- for settlement and i give a letter after you pay this amount and i send you the letter for the same day between 2 hours. which is i agree for the same.
I have paid this amount on 5th November 2009. to her excutive his name is
Shailesh Singh, Team Leader in J.P. Nagar, and he also told me that i will be come after 2, 3 hours with your settlement letter, then i taken his ID Proof for my information.
I paid the amount in cash domination of notes
1000* 15 = 15000/-.
I have the Priya Joshi Number - [protected] & [protected], which she always calling for the payment from 1weeks.
Now i paid the amount and i call this number she is not coming on the phone and not reponding, her colleges are saying that she already courier the letter through Blue Dart courier at same day, when i ask the Way bill nos. her colleges(Aditi / Jyoti) they are giving with insulting response, saying that they dont have, dont call here next time, she is not here, she went for meeting, she is not come etc.
But still i had not received any letter from Priya Joshi.
If i had will not get response soon then i will start Ovioding from next month if ICICI will call me for payment of Credit Card. Then dont blame me for whatever action i will take. I have all recored conversation of Priya Joshi and Myself of settlement in my mobile.
Reply me ASAP.
Regard
Suresh Nikam
I have a major big problem with ur credit card department service from (JB nagar branch andheri east).
My Credit Card Details- [protected]/ you have the details for the same.
My Complaint are:
M/S Priya Joshi from J.B. Nagar branch had agree my settlement in 15000/- (Full & Final Settlement)
And i also told that i m a EMI Customer how can u settle this, then she told me u can believe me i will do that its i promise.
Priya Joshi told me that you pay the Rs -15000/- for settlement and i give a letter after you pay this amount and i send you the letter for the same day between 2 hours. which is i agree for the same.
I have paid this amount on 5th November 2009. to her excutive his name is
Shailesh Singh, Team Leader in J.P. Nagar, and he also told me that i will be come after 2, 3 hours with your settlement letter, then i taken his ID Proof for my information.
I paid the amount in cash domination of notes
1000* 15 = 15000/-.
I have the Priya Joshi Number - [protected] & [protected], which she always calling for the payment from 1weeks.
Now i paid the amount and i call this number she is not coming on the phone and not reponding, her colleges are saying that she already courier the letter through Blue Dart courier at same day, when i ask the Way bill nos. her colleges(Aditi / Jyoti) they are giving with insulting response, saying that they dont have, dont call here next time, she is not here, she went for meeting, she is not come etc.
But still i had not received any letter from Priya Joshi.
If i had will not get response soon then i will start Ovioding from next month if ICICI will call me for payment of Credit Card. Then dont blame me for whatever action i will take. I have all recored conversation of Priya Joshi and Myself of settlement in my mobile.
Reply me ASAP.
Regard
Suresh Nikam
To,
Manager,
ICICI Bank
Customer Care Dept.
Sub: fraud service of your customer care dept.
Dear Sir/Madam
I kishor koli (ICICI credit card no. [protected] & credit limit around Rs 20000/-) want to discuss on some serious issue with you, regarding harassement of your customer care dept.
I done some shopping on my credit card on November 2007 & paid amount continuously for 2/3 years. After that because of some physical & financial problem of my family I was unable to pay amount.
Sometime in March 2010 I got call from ICICI customer care dept (Miss Prachi [protected]) & she told me to pay total settlement amount of Rs 10000/- in two EMI ,after that I arrange 1st EMI & paid to bank & ask for settlement letter.After one week I cotinuously called Miss Prachi for my 2nd EMI but she nither pickup my phone nor called back me again,some time another persons pick up my call & reply me like your settlement letter was already dispatch,Prachi is out station,she was married etc.but I haven't received any settlement letter till date from ICICI Bank.
Then after some days I again received call from ICICI customer care dept (Mr Santosh [protected]) He told me that my letter is pending for 2nd EMI & confirm me that after payment he immediately issue settlement letter.Trust on him I paid my 2nd EMI amount to collection boy of ICICI Bank He told me that Mr Santosh would issue you settlement letter in 2-3 days because of some accounting problem.
After one week I called Mr Santosh & I shocked that he told me your settlement letter was not approve.
If this is so then why he told me before & confirm about my settlement letter & also gave me receipt of my 2nd & final EMI payment?
Again after 2-3 days I got call from ICICI customer card dept (Mr Suhas [protected]) & He told me that your accounting problem has been solved & to collect your settlement letter, immediately contact at ICICI Bank, J B Nagar branch,Andheri & paid Rs 500/-
But my harrsement was not yet over as after payment of Rs 500/- I haven't received any settlement letter from you & also never Mr Suhas contacted me there after.
So in view of all above matter discuss with you I just genuinally feel that I just mentally & physically harasse by ICICI Bank customer care dept.I am very upset that reputed bank like ICICI also behave like this with their customer,which I am not expecting from you,
So,I just want some positive reply atleast from you.as no one care about this
Thanking You,
kishor koli
[protected].
kishor.[protected]@rediffmail.com
Manager,
ICICI Bank
Customer Care Dept.
Sub: fraud service of your customer care dept.
Dear Sir/Madam
I kishor koli (ICICI credit card no. [protected] & credit limit around Rs 20000/-) want to discuss on some serious issue with you, regarding harassement of your customer care dept.
I done some shopping on my credit card on November 2007 & paid amount continuously for 2/3 years. After that because of some physical & financial problem of my family I was unable to pay amount.
Sometime in March 2010 I got call from ICICI customer care dept (Miss Prachi [protected]) & she told me to pay total settlement amount of Rs 10000/- in two EMI ,after that I arrange 1st EMI & paid to bank & ask for settlement letter.After one week I cotinuously called Miss Prachi for my 2nd EMI but she nither pickup my phone nor called back me again,some time another persons pick up my call & reply me like your settlement letter was already dispatch,Prachi is out station,she was married etc.but I haven't received any settlement letter till date from ICICI Bank.
Then after some days I again received call from ICICI customer care dept (Mr Santosh [protected]) He told me that my letter is pending for 2nd EMI & confirm me that after payment he immediately issue settlement letter.Trust on him I paid my 2nd EMI amount to collection boy of ICICI Bank He told me that Mr Santosh would issue you settlement letter in 2-3 days because of some accounting problem.
After one week I called Mr Santosh & I shocked that he told me your settlement letter was not approve.
If this is so then why he told me before & confirm about my settlement letter & also gave me receipt of my 2nd & final EMI payment?
Again after 2-3 days I got call from ICICI customer card dept (Mr Suhas [protected]) & He told me that your accounting problem has been solved & to collect your settlement letter, immediately contact at ICICI Bank, J B Nagar branch,Andheri & paid Rs 500/-
But my harrsement was not yet over as after payment of Rs 500/- I haven't received any settlement letter from you & also never Mr Suhas contacted me there after.
So in view of all above matter discuss with you I just genuinally feel that I just mentally & physically harasse by ICICI Bank customer care dept.I am very upset that reputed bank like ICICI also behave like this with their customer,which I am not expecting from you,
So,I just want some positive reply atleast from you.as no one care about this
Thanking You,
kishor koli
[protected].
kishor.[protected]@rediffmail.com
Dear Kishor,
We are sorry to hear about your experience. We have made a note of your mobile number and will get in touch with you soon.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience. We have made a note of your mobile number and will get in touch with you soon.
Regards,
ICICI Bank Customer Service Team.
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