[Resolved]  ICICIcredit Card — wrong deduction on credit card

THE AGENT OF BANK HAS ASSURED ME THAT WHILE I PURCHASE THEIR ICICI LOMBARD POLICY PAYING THROUGH MY ICICI CREDIT CARD YOU WILL BE GIVEN CREDIT LIMIT EXTENDED. I THEN HAS ALSO BEIGN ASSURED THAT YOU CAN DISCONTINUE YOUR POLICY IN THE NEXT MONTH. I GAVE INSTRUCTIONS ON ICICI HELP LINE PHONE NO TO DISCONTINUE THE POLICY (THE DATE I CANT REMEMBER) BUT THEY DEDUCTED THE PREMIUM IN THE NEXT 3 MONTHS I ALSO PAID THESE PREMIMUMS BUT WHEN I WITH CONFIRMATION DISCONTINUED THE POLICY THE DISCONTINUED IT AND CHARGED ME RE- 3000- MORE IN MY CREDIT CARD STATEMENT I CANT UNDERSTAND WHY THEY DIDNT OBEY MY ORDERS ON PHONE MY POLICY NO IS 4034/FPP/03434414/00/00/000 WHICH EXPIRES ON 25TH MARCH 2009
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Aug 14, 2020
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ICICI Credit Card — Wrong Deduction

I have taken a credit card number [protected] with the ICICI Bank. I have booked two air tickets from Delhi to Mumbai through Yatra.Com in the month of December-2008 but due to some technical error, the amount got deducted by four times in my account instead of two ticket’s amount. I have sent a request mail to ICICI Bank for correction of false transaction and cash back. After one month, that wrongly debited amount got credited in my account.
Now I’m really surprised that ICICI bank has again debited my account for that amount to Rs.10590 in the month of August-09. I don’t know what is the reason of this false entry?
So I would like to request you please solve the matter and advice me for further action.

Dear Anil,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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