ICICIcredit Card — Card expired and still being billed

Address:Thane, Maharashtra

Title: Mr.

First Name: Elvis

Last Name: Fernandes

An ICICI Bank Customer: No

Product: Credit Card

Account No: NA

What would you like to say: My Credit Card no. [protected] has expired on Feb 2012, my utility bill payment of my idea post paid card has been stopped with immediate effect. I had applied for ICICI Lombard General Insurance, ICICI Personal Protect Policy, but since i did not receive any policy details from the company, i had instructed to stop the policy and any payment with regards to the same. As the card has been expired i cannot use it for any transaction, but strangely the card has been active with regards to payment to be made to ICICI Lombard General Insurance.



On my last payment made on 17/07/[protected] CHEQUE PAYMENT RECEIVED,THANK YOU. C 0 Rs. 3,139.00, whereas i was informed that this was my last payment on phone. I am surprised to see that the company is still keeping the card active for payment of ICICI Lombard General Insurance.



Firstly What I Fail to Understand is when the Card has Expired on Feb 2012, how come its still active for ICICI Lombard general Insurance.



Secondly when i was informed and assured on phone before making the final payment, that this would be my last payment, and the Card will be invalid, then how come its still active.

E-mail address: [protected]@gmail.com

Telephoneno:+91-0250-[protected]

Correspondence address: B-702, Classic, Vile la Builde CHS,

Nr, Gokhiware Talav, Next to Bassien Catholic Bank, Vasai (East), Vasai : 401208

City: Vasai

Country: India

Pin Code: 401208
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Hi Elvis,

We are sorry for the inconvenience caused. We have made a note of your contact details. Our official will get back to you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

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