[Resolved] Idea 3g — Poor 3G Speed | |||
I am a Idea (Maharashtra circle) prepaid user ([protected]). I have activated 3G services. I am getting poor upload speeds. My upload speed is just 58 Kbps. See attached screenshot. 58 Kbps is not a 3G speed. At such low speeds I am not able to use voice chat and other features. It is completely fraudulent practice by Idea to call such poor service as 3G service and looting customers at Rs 10.24 per MB. I have made repeated complaints to customer care and Nodal officer but they are saying that's maximum speed they can give. But that is not the case. I have seen that with other SIM card (my friend's SIM card), I am able to get upload speeds more than 400 kbps. That means it is a provisioning issue on my SIM card. The other SIM that I used is a postpaid connection. I am using iPhone 3GS handset which is a HSDPA handset and I am able to get good upload and download speeds on this handset with BSNL and Tata Docomo SIM cards. It is purely Idea 3G provisioning problem which they are not accepting. It is not even a cell site problem because everywhere it shows the same test results. I am using well know software called SpeedTest.Net to do this speed testing. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
SIR I AM UR IDEA 3G COSTOMER SIR I FACE ONE PROBLEM WITH LAST ONE WEEK SIR I AM NOT SATISFIED WITH UR BAD CONNECTION 3G MY MOB NO IS THIS[protected] NAME DEEPAK SIR YOUR LOCAL IDEA PEOPLE ARE ANSURED ME YOUR CONNECTION OK TODAY BUT I AM WAITING FOR 1 WEEK TIL NOW OK I[censored] CANNOT GIVE THE BEST SERVICE TO CUSTOMER WHY ARE U GIVEING ADERVERTISEMENT ON TV WHAT AN IDEA SIR ARE U GIVEING SERVICE GOOD IN FUTURE PLZ REPLY ME AS SOON AS POSIBLE OTHERWISE I LEAVE UR IDEA 3G OR I TOLD MY MANY FRIENDS PLZ LEAVE THIS IDEA 3G SERVICE .MY MAIL ID IS [protected]@gmail.com .???????????
Idea is big cheater in 3g. I have recharged wih 950rs for unlimited pack for 1 month. But i couldnot find any difference with 2g. All my friends have same problem. If they couldnot provide 3g service then why they r giving advertisement. I vl wait for 2more days, after that we all together file case in court for cheating customers.
Biju
[protected] (prepaid mobile)
Sangath gateway
Opp Raison petrol pump
Kudasan. Gandhinagar
Gujarat
Biju
[protected] (prepaid mobile)
Sangath gateway
Opp Raison petrol pump
Kudasan. Gandhinagar
Gujarat
Kalki here,
computer takes data as Byte(which is capital B) and over provider cheat as saying they will be give as kbps/mbps which is(bit)
and 1Byte=8bit
means they say 7.2Mbps than they actually say (7.2/8=)910kBps which is actually meaning and which depends upon network factorsSssss
means you get 700-750kBps max
and in idea netsetter 3.6mbps means (3.6/8=) around 400kBps which you get upto 3GB(byte or bit dont know maybe is B) after that 80kbps means 10kBps (around) and also if you download more(which you will because that is why you get internet connection to see video on youtube, download software from sourgeforge, listen last.fm etc etc) there will FUP(decrease speed by ratio 10 than 5 than no connection at all) so basically you are (birla, tata, vodafone etc are laughing at you)
so brothers consider the broadband connection they are reliable. bsnl and other like(you broadband is awesome) gives you 8mbps(20gb tak) and than 2mbps
Dont be you are consumer here and they have taken advantage of your foolishness so please i beg you all to disconnect and connect into broadband any you like
thanks i will post again if it is deleted(yes they regulate this site also like refulating TRAI by money and i have video footage of that also)
bye have a nice day
computer takes data as Byte(which is capital B) and over provider cheat as saying they will be give as kbps/mbps which is(bit)
and 1Byte=8bit
means they say 7.2Mbps than they actually say (7.2/8=)910kBps which is actually meaning and which depends upon network factorsSssss
means you get 700-750kBps max
and in idea netsetter 3.6mbps means (3.6/8=) around 400kBps which you get upto 3GB(byte or bit dont know maybe is B) after that 80kbps means 10kBps (around) and also if you download more(which you will because that is why you get internet connection to see video on youtube, download software from sourgeforge, listen last.fm etc etc) there will FUP(decrease speed by ratio 10 than 5 than no connection at all) so basically you are (birla, tata, vodafone etc are laughing at you)
so brothers consider the broadband connection they are reliable. bsnl and other like(you broadband is awesome) gives you 8mbps(20gb tak) and than 2mbps
Dont be you are consumer here and they have taken advantage of your foolishness so please i beg you all to disconnect and connect into broadband any you like
thanks i will post again if it is deleted(yes they regulate this site also like refulating TRAI by money and i have video footage of that also)
bye have a nice day
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Idea — 3g
About 3G.my number is [protected] but 3G service is not active. i have complain 20 days ago to. but i am not satisfied. because 3G service is not active.
and customer not help .
please help me. mobile no-:[protected]
address chandpur
Email-: [protected]@gmail.com