[Resolved]  Idea Cellular Pvt. Ltd. — not changing my number through MNP

Address:

Rohtak, Haryana

Hi,

IDEA Cellular has stopped me from porting my number to TATA DOCOMO using false claims that my number is only three month old. But still i am using this number from last one and half year( The activation date of my number is 9-september-2009.

My mobile number is [protected], registered in the name of “SUMIT SEHGAL".

This has been a number of IDEA CELLULAR, which is now NOT LETTING ME PORT TO ANOTHER SERVICE PROVIDER USING FALSE CLAIMS.
A few days ago, I had logged a porting request to 1900 to port my number to TATA DOCOMO six times.

I got a upc code when i went to TATA DOCOMO retail outlet for changing my number.The services provider show that port in request configuration failed at "NIMS".



“Request Rejected by donor due to: This subscriber has passed only three month to using our services. but still i am using this number from one and half year.

I contacted the customer care on the 18th, 19th March about this and they told me that we are transfer your call to our senoir and then they kept it on hold or either disconnet it.i have paid around 15 to 20 rupee to talk to your customer care.now i have decided to switch from you company and change my number and
I wrote a mail to 'ccare.[protected]@idea.adityabirla.com' and 'grievance.[protected]@idea.adityabirla.com' on the 15th. I did not receive any reply. Then I again mailed them on the 16th and the 17th and never received any reply.

I called them today (19th March) to inquire about the same.
As per them I i can change my number but still no action have been taken by the compnay.

THIS IS INTOLERABLE.


I need to port away from IDEA as soon as possible.
With the worst coverage, pathetic support staff and irresponsible staff. which don't take the clear problem of customer? the only money being spent on abhishek bachchan is not sufficient and never on customers, this is the worst network provider to be in.

Please help me to get out of this.