[Resolved]  IFB Elite Washing Machine — Every Time The outlet water bad smell

IFB Elite Washing Machine — Water leakage- Brand new machine

New washing machine not usable from the date of installation(28th June 2008) since it is heavily leaking.Very poor service from their service team.

IFB WASHING MACHINE — dead machine, deaf company

one fine day my washing machine, all of a sudden was dead, there was no current in it.Immediatly i complained and he gave me the complaint no. 2732708 and promised me that it will be attended in next working 48 hrs. but till day noboby has come. What should i do . People at local office do not listen. like company they also make false promises.LIKE COMPANY LIKE EMPLOYEE.

IFB Elite Washing Machine — Very Poor Services

I am Staying in Coimbatore. I have purchase IFB Washing Maching from Viveks.Ten days before[protected] i have complient from Viveks that the washing machine has not spinning. From there they have complient to IFB Service center. There is no respone for a week, day before yesterday[protected] again i have call and complient them they said we have sent them today.yesterday[protected] again i have called him they said we have already sent praveen but no one has came. then on 25-11-09 i have called to the IFB Service Center Coimbatore Rajagopal has spoken and no proper respond from him and again i have call to the Shankar the manager of that IFB service center and from him also no proper respond.There is a very poor service from IFB.Previousely i used to recommend to my friends for IFB Washing machine but from now no more recommendation for IFB washing machine.

IFB Elite Washing Machine — Pathetic Service

This is with reference to complaint 3583867 raised in the month of end October 2009. My washing machine developed a snag in the month of October (when my machine was under warranty), I raised a complaint and one of your service executives came and fixed the problem saying everything else was OK with the machine, 2 weeks down the line, the machine stopped working with the same fault (when the machine was not under warranty), when we registered the complaint again, an executive who attended said that we had to change the Front load and front ring. I raised this as a complaint then querying how come this was not identified when the machine failed with the same problem two weeks ago, he was not able to give me a satisfactory response. There were some discussions on who will be bearing the cost of replacing the spare parts. I have tried in vain to gain the attention of your service executives for numerous days after this incident. After being completely frustrated with service, I decided to call up the customer care (??) executives again requesting them to first attend the problem with me paying for the spare parts (This happend in December 2009) but Alas! This too has fallen on dead ears!! I have been calling up without fail to Saravanan (ph no: [protected]), I am told he is the supervisor and he has not yet resolved the problem. I have bene given the reason of delay is the out of stock of one of the spare parts!! How can this be the case? Do you really care for your customers??? I have been kept waiting for 4 months, spent numerous time and money on useless calls to your customer care executives (Saravanan) and everytime I am been given false and fake promises of the problem being resolved within a weeks time, but to no avail. The last conversation I had with him was on 27 Feb 2010, when he promised to sort everything out by 12 March 2010, but I haven't heard from him since then.

We chose IFB because you were the leader in the brand of washing machines, I am now made to think that this was the biggest mistake from my side. Don't you manufacture spare parts? Are you planning to closedown?? Is the company bankrupt? I have advised all of my friends and relatives to keep away from IFB products, because the service is pathetic and any complaints always fall on deaf ears. Is there anyway out?

Hi I am Shrihari Deshpande from Mangalore I am having Elena Washing machine. Recently, i am facing problem of huge water leakage from the tub and frequently driving belt disconnecting from the drum. So, ifb people may suggest me whether to get repair it or dispose off the same.

Thanking you,
(My E-mail ID: hari.[protected]@yahoo.co.in)

IFB — Bad Washing Machine

Hello, I have a fully automatic IFB washing machine. The warranty had finished. In Early Sep 2010, the washing machine stopped working. We registered a complaint and the mechanic arrived pretty soon. he suggested that we buy new warranty which would be beneficial for future as well. We paid Rs 3300 for new warranty and he advised that we should register our complain after 20 days of purchasing the warranty. The warranty was purchased on 29/09/2010. We then registered our complain on telephone on . The mechanic arrives a week later and confirms that some parts needs replacement and that he will be back in a couple of days to replace all the parts. It has been that day and today but no one has showed up

I am facing a lot of hardship due to this. My daughter is very small which makes it very difficult for my wife to do the washing and also take care of her. My mother of course cannot do the washing . I am very frustated with this situation i am in. The details of the inetraction are :

Consumer ID with IFB - CD-277957
Compain Number - 5524867
Warranty receipt Number - 11905
Warranty Book number - 239

Please look into this as matter o[censored]tmost urgency and have this issue resolved. I can be contacted at [protected].

Thanks

Amrik Singh