I had purchased a IFB fully automatic machine 18 months ago. during its warranty period pcb, electronic ciruit became faulty and was replaced. Now once again both PCBs in the machine are faulty and machine has stopped working. The service people told it will cost Rs8000/- to put the new PCBs. They also told it was a common complaint with all IFB fully automatic machines.
A machine costing around Rs25000/- is very poor in performance.
As this is company fault the machine should be repaired free of cost with good quality spares at no cost to the customer. The only remedy seems to be knock legal / consumer grivance doors. Was this information helpful? |
IFB FULLY AUTOMATIC — POOR SERVICE OF CO.
SIR I HAVE IFB MACHINE ....THERE IS SOME PROBLEM IN IT .. IREGISTERED ACOMPLAINT ...BUT YOUR COMPANY'S SERVICE IS SO POOR... BEFORE IT I HAVE USED SAMSUNG &OTHER PRODUCTS THEY ALWAYS SOLVED PROBLEMS WITHIN 24 Hrs ....BUT THE SERVICE OF THIS CO. IS GIVING ME AN UNPLEASANT EXPERIENCE....IT FORCED ME TO NEVER SUGGEST ANYBODY TO PURCHASE THIS CO. PRODUCT-----S P SONAK SANGRUR PUNJAB