[Resolved] IFB Industries — Even in AMC, IFB service man are sleeping | |
I have 2 washing machines of IFB and having AMC contract with a IFB dealer. He was very nice when started. After that that person stated refusing complains and I have to request (like I am not his customer but a beggar!!!) I have done complained on 31-08-08 having nos. 1614114 and 1614119 Which is still pending in their records and my both machines are not working at all. After that I have complained again on 18-11-08 having complained No. 2434426 but as again no result. Now I would like to ask you these things that if a IFB costumer is not getting service in 4 months, what type of steps I expect from company. This is a height of all that none of company officer is in mood to help a good costumer. I would like to request you for this all complains and please please take a feed back of this service agent and also your technical department and sells department who is still sleeping and not at all in active stage. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
ifb service centre is very worst, becz iam having two washing machines one is samsung and ifb, when i call for service for both 1 st is coming samsung even a single day they response my call, but for ifb they did not respose my call, iam calling before 1 moth itself they did not coming, so ifb is very worst servicing .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
Now Megraj did not pick my phone, on dated 11/2/2009 today on 13/2/2009 your executive has come and repair my machine
The Manager,
I.F.B Industries Ltd
Delhi
Subject:- Regarding the delay in servicing of the washing machine
Kind Atten:- Mr.Amit Ji, Rajesh Berman, Paras, Mr Negi ji
Sir,
We are having I.F.B. fully automatic machine . We have problem in the machine . We have lodge a complaint on 28/01/2009. Our complaint
No is:- 2663707, . We have informed them many times, but no action has been taken, Your Executive has come and asking from where you have purchase the Rubber sleev, This is only Rs-200/- we asked for his phone no he did not given his no. I request you when you send on my complaint pl send Raj Verma only . Sachin is a Frod, If anyone comes he is not having any job card with him. Last time your engineer had come and not seen properly .Their have no bolt in Dumping element Kindly do something or we will be forced to go to the consumer court, Kindly send Your man at the earliest & given him Job Card . Pl revert as soon as possible,
Thank's & Regard's
Ish Khullar
Deutsche Postbank Home Finance Ltd
SA 03-A Crown Plaza Mall
Sector:- 15-A
Faridabad
Mobile No:- [protected]