[Resolved]  IFB Industries — No body is attending to re-installation of IFB washing machine

IFB WASHING MACHINE — No one turning up for installation

I bought fully automatic IFB machine from one of the "Next" outlets in Gurgaon on 15/8/08, but inspite of frequent follow-ups with Dealer no one has turned-up for installation. I had heard about IFB's poor service, but in my case the story is yet to start. Future buyers : Buy at your own risk !!!

SERVICE IS VERY VERY BAD

installtion not shown

IFB WASHING MACHINE — re installation

dear sir,
my previous complaint to reinstall ifb washing machine at new residence at
trivandrum is settled so kindly cncel it as settled.

IFB WASHING MACHINE — NOT ATTENDED FOR INSTALLATION

MY COMPLAINT NO.4768136 CUST CODE.2377085
I have purchased a washing machine model No AW 60-8061 on 10.07.2010 from the dealer M/S Sri Kalyani, Sukhnivas building 8-1-416&417, RP Road Secunderabad Hyderabad. The dealer has convinced me to purchase the IFB fully automatic model washing Machine when I am going for another company which Iam using for the last 15 years which is semi automatic. I purchased the above model and the dealer informed me that the company technician will come and install the machine and advise the operation. From the dealer itself I have contacted the phone no.[protected] and company executive has noted my particulars and given the above reference number He also told that the mechanic will attend & install within 24.hours.but to my surprise nobody visited tome till now. This is for your information and request you to resolve the problem immediately to avoid further complaints.
From. [protected]@ yahoo.com.

IFB/ microwave & washing machine — complain not being attended

Both my IFB micro wave and washing machine are out of order for the last 15 days. I complained to IFB complain centre [protected] on 5th. November for microwave and 6th. November 2010 for washing machine which is still under warranty. On 13th. one person from IFB came and after examining the microwave and intimated me that the door spring is broken and he assured me that it will be replaced on 15th. November. Till date i.e. 21st. November he has not turned up.
As regarding the washing machine the man made some adjustment and the machine started spinning and he told me that now the machine is OK. But next day when I tried to wash clothes I realised that although the machine is running but in its usual speed and then started to make a metalic sound and I immediately stopped the machine. After that I again complained and am still waiting for their man to come and attend it.
From 16th. November till date more or less everyday I have registered my complain with the above mentioned complain centre and every time I have been assured that action will be taken but nothing happened. I am at a loss and don't know how to deal with the matter. Will some one please advice me how to proceed in this matter.

Chandan Roy
[protected]@yahoo.com

NOT ATTEDED FOR INSTALLATION

I have purchased a washing machine fully automatic from GIRIAS bangalore on 18th AUh 2011 and they also told that the mechanic will attend & install within 24.hours.but to my surprise nobody visited tome till now. This is for your information and request you to resolve the problem immediately to avoid further complaints.


Regards,

vnsanyasirao
c/o 408, krystal vista apartment, kempanna main road, vignan nagar, marathahalli post, bangalore-37