IFB Industries — Machine not operating for the last 1 month) in spite of many complaints

Address:

Chennai, Tamil Nadu

Dear Concerned,
Reference to the Complaint No 9146031 dated 3rd June 2012 (and earlier complains :8470197 dated to April month), I want to bring to your notice the pathetic service being provided by your company. Many complaints(9146031,8470197) have been logged for the past 2 months at your customer care but till date no proper resolution has been provided. After a frequent number of service from the date of purchase, every 3 months once the machine always gives a problem. Now since the machine has not been operated for a period of 1.5 months and the service from your team is so poor, I would like to place a request to the IFB company to replace the complete machine with Original parts that can guarantee to service me for at least 2 years without giving any problem or further complains.

Pls get the same resolved in next 24 hours or I will be forced to go to Consumer court.

Other Inputs:
Model number:AW7233
Date of purchase: 25/9/2012 (the day delivered)
Invoice no: 11687

regards,
M.R.Sudhakar.