[Resolved] IFB Microwave Oven — Repairing/Replacement of New Machine | |
I have got a new IFB Microwave Oven under HP Gift Hamper Scheme for purchasing a new computer. The wave guide of the oven is broken and is not working since receiving. Your engineers came and said that they will not provide free service as this machine has been ggot under 'Gift Hamper' scheme. Please see that we are not pushed to the consumer redressal forum for indifferent attitude of your engineers. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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by bill no. [protected], It has been delivered only on 13th October 2009. On 16th Oct.09
an unskilled person by name Mr.Sendil came to demonstrate its function. While doing so, he
has broken a part and promised for its replacement. He also got two cheques for Rs.2, 414/-
for extended warantee upto 14.10.2010. After my complaints to IFB (complaint No.3654131)
another mechanic (sathish) came and inspect the mechine who said after opening the mechine
only it can be repaired, As it is not agreeable to me, I asked for replacement of new mechine.
My complaint has been forwarded to our area manager. From there I have been asked to
wait to get replacement since the new mechine is out of stock. I didn"t get further response
till date. Please guide me what action I have to be taken fuether to get a nre mechine.