[Resolved]  IFB Microwave Oven — Very poor after sales service - Product sleeping for 4 Months.

I have brought a Microwave oven Model 25SCI on 17th April 2007 and I have entered into an AMC vide receipt no.1182 on 20th June 2008, I have registered a complaint vide no.2630900 on 18th January' 2009 the service person came and inspected and told that some magnet and transformer need to be changed and till now there is no reply, when ever i contact them they say this week it will be completed. Can any one let me know the details of IFB companies higher authorities no. or mail ids, so that I can escalate things. Further I want to take up this matter to consumer forum, can anyone help me on this.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

IFB MICROWAVE — SALES SERVICE NOT PROVIDED

I HAVE PURCHASED A IFB MICROWAVE ON[protected] AND IT HAS NOT BEEN WORKING SINCE DAY ONE. I HAVE CALLED UP AND REGISTERED MANY COMPLAINTS TO THE IFB CUSTOMER CARE CENTRE REGARDIG THIS MATER BUT RESULT IS NIL KINDLY HELP WHAT I DO.
24.6.2010

Dear sir,

I have purchase a Microwave oven through Home Shop18.
Material code:[protected].. Microwave Oven 17pg2s00031.. along with 9-pcs starter kit. MK020gfstk050. against your Invoice NO.[protected].dtd.17.6.2010. and delivered on. 18.6.2010.. White delivery of this Microwage oven. we spoke to a person to install, the person salys that the Engineer will come and install and tell about the microwave oven.

Sorry to say that your Engineer has not come so far after the delivery of the producd on. 18.6.2010.

We are waiting the Engineer will come and install the Microwage oven.

I hope the you take this complaint on urgent basis and solve our problem.


Thanking you in anticipation.



Prahlad Ji Prasad
Flat NO. 139-H, Pocket-A-3,
Mayur Vihar, Phase-3,
Delhi-110096.
Phone NO. [protected]
[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6869
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information