[Resolved]  IFB Senorita Plus — Clothes getting damaged in washing machine

I have a washing machine of IFB make ( Senorita plus ) bought in 2001 and the machine is under AMC. The front rubber gasket was changed in November 2009 and after that clothes often goes inside the drum and the drum stops moving and gets stuck . I am finding it very difficult becaiuse of this. Yopur service personnel attends and removes the clothes and closes the complaint , but still the problem persists. As of now, on 10th Feb 2010, I had registered fore changing the gasket, but so far nobody called or responded.

I am in Palghat , Kerala, 8F, Soorya Heights, Kalmantapam, Palghat, Kerala.[protected]. [protected].
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Mar 17, 2017
Complaint marked as Resolved 
Verified Support
Jun 21, 2016
IFB Industries Customer Care's response
Dear Ponugam,

We are unable to find your details in our database with this number you provided.

For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]  (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. 

IFB Team
 
Verified Support
Jun 21, 2016
IFB Industries Customer Care's response
Dear Saurabh,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

IFB SENORITA PLUS — w/m MALFUNCTION

IFB is the most dissappointing product i have bought thus far. Have taken an Amc from the time i have bought the machine but the franchisee company Classic Enterprises have not been able to solve my problem. When i wash the clothes the machine gives out a greasy substance which spoils the clothes. The manager says to give them one more chance but I have come to the end of my endurance. Every time sa different service engineer comes and it is back to square one in a few days. After surfing the net have found your address. after spending so much money have been disillusioned. This is the last time any IFB product is coming into my house.

IFB SENORITA PLUS — coil complaint

sir
it was months back I booked the complaint still it is'nt rectified .I feel a company like IFB it is not fair to.correct the mistakes .I am very sorry to mention to YOu Sir I personally represented to your office thrice on e with my family in regular intervals and appealed them to come and do the corections, but still it is longnig if things are developing like this how could I extend my AMC further,
First time they told me they are waiting for the coil second time they told me boys are on training third time tomorrow they will come even today it is like "Ganapathy Wedding "
me sorry for writing like this its sheer out my emotions, there fore please do the needful

IFB SENORITA PLUS — less water sucking for detergent tank

Sir, Water pressure is ok.But machine is sucking less water to fill detergent compartment.A comlaint was lodged 4 days back.One rep. called that he will be comming on monday 2 dec.2008, but no one turned up. Kindly depute ser. engineer at the earliest. Machine was purchased 8 years back is not in AMC.
thanks,
Krishna kumar

IFB SENORITA PLUS — HIGH NOISE

HIGH NOISE AT WASHING AND HIGH SPEED. COMPLAINT REGISTERED ON 10.12.2008 AND COMPLAINT NO IS 2524678. YET NOT ATTENDED.

IFB SENORITA PLUS — while running stopped

washing machine is not functining for last two days. suddenly stopped. i do not know the reason. please come and service our machine as soon as possible.
I had a w/machine from IFB -senorita plus.It was idle from november 2008.when i call the technician he doesn't bothered any thing.go and complaint the company and i am not able to do anything.his answer will be treated oppose of the company. so please to do the needful thing for me.thank you.

IFB Senorita Plus — water leaking

I have given complaint befor an twenty days the person told that our enginer has been get touch with in 48 hours but i cant get any call... pls checkthe details and call me as soon ...

and this is an my complaint no 2775949 pls take action

IFB WASHING MACHINE — Clothes are getting damaged

Hi,

I have complained on 18th Mar 09. Mob no [protected] n ticket no 2831154. But there is no response till now.
I have repeatedly followed up with Customer care & they gave Bangalore manger Mob no. Srinivas is not at all responding. he will fixed the appoinment & will never turned up.If we shout at him he will techinician no.
& 2 days back they send a msg that the case is resolved without doing any thing & asking about opionin.
he again told he will make sure the techinician will resolve ur problem.
Please do sum thing..

Awaiting for ur reply.

With regards,
Azmath

IFB Senorita Plus — bearing noise

I request you kindly register the complaint with regard to the above problem. My residential address is Door No; 33, Flat No18, second floor, LOTUS APARTMENTS, 3rd MAIN ROAD, GANDHI NAGAR, ADAYAR, CHENNAI-600 020.

IFB Senorita Plus — not working

this z the 2nd week since i made my complaint regarding my ifb senorita plus.I've been continuously calling them sofar nobody has attended our complaint.i never expected such irresponsible behavior from ifb people....this is monsoon season and we r not able dry our clothes as our machine z not working...so i request u to take necessary action immediatlly

IFB — NOT SUCKING OF WATER

COMPLAINT NO: 2132708 DT 23/2/2011
IFB is very poor interms of customer service and also they close the complaints just like that without attending.

i have raised my complaint thirce and still its not close - the 34, 000 rs machine is idle for 3 months.

washer hang over

SIR, WE HAVE ELITE DX 5.5 KG FRONT LOADING.RECENTLY SHE NEVER OBEY ORDERS. AND MORE OVER RECENTLY WATER FLOWS EVEN WHEN IN OFF MODE. LOCATION 6/677(M4/14) PONVIZHA NAGAR, TRICHY ROAD, NAMAKKAL, TAMILNADU. MOBILE ..[protected]..

door lock not working

door lock not working properly my machine is under warranty.

for elite sx washing machine

not starting the machine getting sound in machine

unsatisfactory service & reply for complaints

i've already posted a complaint on your bad service in your website and the company hasn't replied yet. will you please consider our complaint and show your sincerity towards customers?

Servicing

Hi we have an IFB washing machine of 5.5 kg and tried so many times ast your service centre but they are not sending anyone for servicing. Address sch.98 block B1/301 Smavad nagar navlakha indore.

Complaint closed without attending (Comp. No. 14353792)

Dear Sir, On 27.11.2014, i made a complaint against my front loading washing machine sanorita aqua sx 6.5 but the complaint has been closed by franchise without attending the same. Regards Ravinder +91 [protected]

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