[Resolved] IFB Senorita Plus Washing Machine — Poor & Unattended Service
We bought IFB washing machine on 03/01/2001. Once the warranty period got over we started facing serious issues with the washing machine. The worst thing is the service of the chennai service centre. They asked us to take AMC, themachine will never get fault in the AMC period but as soon as the AMC period got over it will face serious problems and again they will collect a lumpsum + another AMC contract (I wonder how this happens ). Now the scenario is worse, last time (30.03.09) they setup an AMC contract for an year stating that all parts will be covered in that but they changed a part and said that it will not be covered in AMC and they dint even bothered to mention it before. They also promised for a prompt service.
This week our machine got repaired on (08/12/08) 4 days have passed and we have filed a complaint (complaint no.251988)the worst thing is there is no response only after filing the complaint.
Only god or Consumer court can save us from these people.
Complaint marked as Resolved Mar 20, 2017
Verified SupportIFB Industries Customer Care's response Jun 21, 2016 Dear Anil kumar,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
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