[Resolved]  IFB Top Load — dryer not working

Address:Nellore, Andhra Pradesh

PLEASE REFER OUR RECEIPT CUM INVOICE NO 824 DT 14.05.2012. AFTER TAKING 1 YEAR AMC CONTRACT THE MACHINE HAS COME FOR REPAIR WITHIN ONE MONTH AND PLACED VERY DIFFICULT TO GET IT REPAIRED AFTER TWO MONTHS. WITHIN 15DAYS AGAIN PROBLEM HAS COME & PERSONALLY GONE SO MANY TIMES TO YOUR SERVICE CENTRE WITH GREAT DIFFICULTY REPLACED MOTOR AFTER 4 MONTHS. AT THAT TIME WE HAVE INFORMED TECHNICIAN THAT MACHINE IS GIVING LOT VIBRATION AND MOVING COMPLAINED TECHNICIAN CAME INFORMED THAT THE SPRINGS ARE GONE IT WILL BE REPLACED WITHIN 3 DAYS BUT NOT TURNED UP DISCONNECTING WHEN MAKING CALL PHONE NO [protected]. PLEASE INFORM ME WHETHER YOU WILL TAKE ANY ACTION IN THIS MATTER. BASING ON YOUR REPLY i WILL PROCEED FURTHER FOR NEXT ACTION. IF YOU WANT TO DO SOMETHING CONTACT ME MY TELEPHONE NO [protected] / [protected] MY EMAIL ID DEEPA.[protected]@AXISBANK.COM
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Aug 13, 2020
Complaint marked as Resolved 
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IFB top loading — not working

I have purchased an IFB top loading washing machine from chennai, Jainsons, Mylapore, during 2007 and it was working and given two years warranty,. Even after warranty, no body has come for renewal. Unfortunately the machine was not functioning. When I made a call to call centrie, t hey told that they will send the people within 24 hours. Two days has passed nobody has attnded. After my perisiting contacts through your various offices, like area manger, Sales manager, nothing has come out. Lastly one of the person came and told that the same cannot be repaired. It take 45 days to rectify that too evenafter doing AMC. Even if go for an exchange deal I can purchase new machine.
EVEN I KNOW THIS LETTER WILL NOT TAKE ANY RESULTS,
THE NAME YOU GOT HAS SPOILED YOUR FACE.

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