[Resolved]  IFB Washing Machine — Repair Complaint Dated Oct. 29th 2008 is pending

We bought a machine as IFB Washing Machine at Gurgaon (Delhi-NCR) in Feb 2008.
A 5KG Fully Automatice front loading.
A problen arrises on Oct. 28th 2008 and we have made a complaint on Oct. 29th 2008 to IFB vide their IFB CARe Tkt. No. 2359792.

After that we have made several calls to customer care and many e-mails too. But even after faulty promises by Customer care, no body has turned up.
No telephone calls to us.
No response of our emails.
none of the mails have bounced back too.

And Machine can not be used.
What to do, can we file a case in consumer court for this.

thanks
vivek
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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IFB — Given for repair last 29th OCT but not given it back

Sir,
I have given my new micro owen for repair on 29th Oct but till today they have not rectified the complaint.About 1 and half month.When ever i call they says some part has to come from Chennai.

Pls help me

Mathew
My Ticketno.2643927 dt:22.01.2009 and one person came and attend the complaint he says the drum in your machine was problemed and we came and rectified within a week. I have extended warranty when I purchase a machine I paid the same also. My machine name 7kg Digital I purchase the machine in one and half years back. I call so many time in your customer care but there is no response and I also call your local agent Classical Enterprises. Even I complaint through a mail to your service center mail Id also at [protected]@ifbglobal.com. In my house we both are working . So we have facing so many problems for last 2 months. Still there is no response. We purchase the machine at 29000/- .

Whether you came and rectified the prolems and what can I do for this.

Kindly rectified the machine if not possible kindly change the machine immediately

Thanks with regards,
S.SURESH
[protected]
our washing machine is under repair for the past 15 days.we are trying to contact for your service through customer care phone number, but could not get connected.so we are registering the complaint and wanting your early service.we have also put our machine in Annual Maintenance contract on 15th, September-2010.
The serial number of registration is 9283.

contact Address:
S.Balaji,
No.19/1, first west main road,
Gandhi nagar,
Vellore-6.

contact number:[protected]
[protected]

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