[Resolved]  IFB Washing Machine — lot of vibration and poor performance

Sir, I have purchased a IFB washing machine from viveks Trichy. Now that
machine is not working properly. The service engineers are agreed that there
are facults in the machine. After a couple of weeks there is no information
form both the side.(Service centre and viveks trichy)

Till date there is no reply. The branch incharge know very well regarding
this issue.

If the vendor is not ready to replace the machine I will take necessary action
thro Consumer court. I have evidance regarding mistakes in the washing
machine. So far 5 service engineers attended the problem, But there is no
solution. The only solution is replacement(suggestion is given by
Shankar-service manager-trichy and pudukkottai)


Thanking you.

Bharathi, 6-circuit house road,
tvs tolgate, trichy-20
[protected], [protected]@sify.com
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Aug 14, 2020
Complaint marked as Resolved 
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IFB washing machine/Viveks Trichy — Machine vibration&poor performance

Sir, Sir, I have purchased a IFB washing machine from viveks Trichy. Now that
machine is not working properly. The service engineers are agreed that there
are facults in the machine. After a couple of weeks there is no information
form both the side.(Service centre and viveks trichy)
Till date there is no reply. The branch incharge know very well regarding
this issue.
If the vendor is not ready to replace the machine I will take necessary action
thro Consumer court. I have evidance regarding mistakes in the washing
machine. So far 5 service engineers attended the problem, But there is no
solution. The only solution is replacement(suggestion is given by
Shankar-service manager-trichy and pudukkottai)

Thanking you.
Bharathi, 6-circuit house road, tvs tolgate, trichy-20

[protected], [protected]@sify.com
I was about to buy IFB washing machine, after seeing this complaint...I'm think whether to buy or not...

You mean to say service and the product is very bad
IFB MACHINE AND THE SWRVICE IS VERY BAD IN PUNE NO RESPONCE FROM SERVICE CENTRE THEY ARE BLACKMAILING YHE CUSTOMERS AND DONT KNOW THE FAULT FINDING
I had an issue with my IFB ELENA washing machine.Machine is not taking the detergent (washing powder) and it is taking so many hours to wash the cloths(5 to 6 hours).
I have been calling all the service centers but, no one is reponding the calls.It is very disappointing with such poor service.
please send any efficent engineer to repair this machine.
High vibration at high speed time

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