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[Resolved]  IFB Washing Machine Front Load — Water Leakage

I ( my permanaent customer code is 1659861 ) had made a complaint request no.3667601 on 25th oct. 2009. While registering the complaint i made it clear that as both husband & wife are working, hence send the service engineer should be sent at 4.30 pm. The complaint was water leakage from below. But till date the complaint has not yet been sorted out. This has resulted to foul smell & which requires repeated clean by dettol. But inspite of that lot of mosquitoes has entered the house. Because of musqito bite my son fell ill & i have doctor prescription & medicines as proof of it. Today it is 7th day i have not washed our clothes. Today evening two representatives came to our house with mother board, but infortunately they got the wrong one. In spite of visit by two service engineer checking & cdonfirmed that senior engineer will come & attend, as mother board & tube inside has created problem.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet


IFB WASHING MACHINE — water leaking from front side

water leaking from front side
From the day one when i purchased the washing machine it is being like this. no one turned back for servicing. just 5 months old new machine. no responce from call center. very poor service and the worst ever i have seen.

front machine washing machine — water leakage

My machine is having leaking while working .Your engineer came for four times but he could'nt detect where the fault is .I have called your office for 10 to 15 times & of no use. now they say that the machine is very old so we don't have that part .I am really fade off from your service .Should i throw it to the dustbin . please kindly look into the matter for which i will be really grateful.It was working only water leakage was there at the last part of working but one of your engineer came and i don't know what he did now it is not working.
Yours faithfully
Sipra Nanda
Qr no C 92
MCL Jagruti Vihar Burla Dist Sambalpur 768020

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107