[Resolved] IFB Washing Machine - Front Loading — Heavy noise and vibration during spin operation | |||
I bought a front loading IFB washing machine Model No. Digital 5.5 Kg, Serial No. 002197. Date of purchase 22.10.2008 with an extended warranty Effective from 22.10.2008 to 21.10.2012. The warranty card Sl. No is 05221 2008. During commissioning, the local Service organisation M/s. Royal Star people visited and never turned up so far. I requested them to visit and see the machine functioning, they never turned up. On 17.11.2010, during spin operation, the machine developed heavy noise and vibration, i immediately switched OFF. I reported the matter to the Customer care by dialing[protected] and registered the complaint. The complaint No. is 5435244. On receiving the complaint the local service people visited on 21.11.2010, checked and informed that the concrete block and front gasket damaged. It will be ordered and may take two days. They never turned up even after a week and on contacting the service section and local IFB Sr. Manager and Manager, they informed that we are on the job. Almost daily i called both the service people and IFB, but not yet rectified till today. I had arranged washing people on daily payment basis for washing my clothes. Please make this as a serious issue and see that such a big company IFB does not do it such a bad service and make my machine working the earliest. Thanking you B. RAVINDRAN 84A, KARUPPUSWAMY STREET K K PUDUR, SAIBABA COLONY COIMBATORE - 641 038 Mobile:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have registered a complaint regarding the stabilizer of IFB washing machine on[protected]No. 133912) .It is said that the same will be attended by the technician with in 24 hrs. But still nobody attended the problem.My Id no is 2319092.
Reply
Front loaded WAshing Machine — Noise from Machine
My whirlpool front loading automatic washing machine, just crossed one and half years of its life, is making a huge noise while running time. Matter was reported to the service centre and technician attended on 20th December 2011 and he was said that the shaft was damaged and needed to be replaced. He said that he will send vehicle to take the machine for replace the shaft. But the technician not turned back till this time. I am given so many reminder calls and simply they are telling that they did not have spare shaft and yet to receive from HQ. It is now almost a month and we have not been able to use the machine. Even now, the service center gives the same answer that they do not have the shaft.My Complaint No. 41944 Dated : 20.12.2011.
Kindly rectify the problems at the earliest.
M.Balasubramanian.
Cell : [protected]
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