[Resolved]  IFB Washing Machine — VERY POOR CUSTOMER CARE

I have put compliant for replacing inlet hose pipe. complaint no. 206339.
Since last 8 days there is no response to attend the complete.
Customer care only provides contact numbers to get in toush, most of them do not pick up or are unavailable.
There is no other contact number of higher authorities to conatct.
Customer care unable to solve such a small problem.

I am regualr customer of IFB, I have dish washing machine, microoven and washing machine.

Looking at worst response and hopeless service network, thinking to exchange all my IFB appliances with SAMSUNG/LG having good customer focus.

I am sure this will make IFB happy.

I am confident with the above comment also there will be no action from IFB.

Iam arul kumar from chennai, since last 2 months my washing mechine was not working. i have complained to the customer service after 20 days the service man came to my home and checked & told the power circute bord problem i told to as early as possibel kindly rectify it i will pay the necessary payment still today no one as come to service . my address E.Arul kumar, no.3, pilliyar koil street, puliyambedu, near saveetha dental colleage, chennai. 600 077 mobil no. [protected] or [protected].