[Resolved] IFB Washing Machines — The IFB Senator washing machine not working, pathetic customer service

[Resolved] IFB Washing Machines — The IFB Senator washing machine not working, pathetic customer service

D Deepali from Bengaluru, Karnataka

Hi, Its only two years since I brought this washing machine IFB Senator, and it stopped working all of a sudden. The service guy (his name is Mirza) took like 2.5 weeks to respond and 3 weeks to actually start working on repair. He just turned it on and said microcontroller needs to be replaced and descaling done, which took 2800 Rs, still other features are not working like before. I logged a call again, the guy came after another 1 week, and says all crap like this button and that button, finally he concluded that the Microcontroller may be the faulty one. Currently the company doesn't have microcontroller and it will take another 2-3 days to procure one. This has just lead to frustration. Already the cost of this machine is like 24K then additional if 2-3 K if one has to pay for faulty and lesser life processors then thats bad, as customers are paying for company's faulty equipments, Services persons, and untimely services. Still this call has not resolved and I'm repenting for buying this m/c as the wash quality is also not good and cost effective. -Deeps Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Divyanjali Singh

from Mahbubabad, Telangana

Washing Machine — untimely service

I had bought samsung washing machine in June 2008. First of all i had to wait for about a month for it getting installed. No one from service center turned up even after so many follow up. Secondly the model I bought seems to be defected because as not even 2 weeks had passed it stopped working due to door unit going out of order. I had to follop up for almost a month for this to be sorted out. And now again there seems to be problem again and no one has turned up after registering complaint. sometimes i feel like throwing this machine and regret for not buying LG. Atleast their service is better than samsung's.

dhayalan

from Chennai, Tamil Nadu

ifb washing machines — not working in adtative

washing machine notworking at adtative function. already complained numbewr 4217705 on 4.3.10 C.ID 889290 TILL now not attend

Joseph Leo

from Tiruchirappalli, Tamil Nadu

IFB Washing Machines — complaints not attended

Respected Sir,
My washing machine IFB Industries was not working. So I informed it through the dealer so far nobody attended the complaint still I am in problem for washing my clothes. Please help me in this regard, C, JosephLeo, 61, Balaji Nagar Industrial Estate Post Pudukkottai. (Warranty period finished).
Yours truly,
C. Joseph Leo

ziaurrahman123

from Amritsar, Punjab

IFB Washing Machines — Washing machines is not working from past 1 month has some problem

As i have complaint to IFB that my machine is not working from past one month they had given me the complaint number 5419932 also 2time people had come they where not able to slove the problem IFB Invoice No.[protected] Dated 19.01.2010 pls look in the promblem at the earilest
My Contact No [protected] Abdul.

bidisa63

from Delhi, Delhi

IFB Senator Washing Machine — Non working of Machines

My IFB Senator washing machine is not working for two months. These service people are very first when your AMC is due. Some Mr. Rajinder who came to our house for the AMC, whom i contacted first for the rectification of the machine. then he sent some one to check the machine but nothing was done. Afterwards i officially lodged the complian on 2nd November, 2011. My complain no. is 7542414. But after that no body has attented the machine. Two times i visited the local office at Okhla. But no results. Now i am cleaning my clothes of my own. I am a by pass surgey done heart patient. Whom shoula i go for complaint to the next step. I send a mail to the chairman of the company also.