Indane Gas — Cylinder not supplied

Address:South Delhi, Delhi

Hi,

I am a customer of Indane with customer no 01649 and have been registered with "S and P Enterprises, Shop No-8 Aravali Shopping Centre Alaknanda Kalkaji".

I booked my gas cylinder on 31 Dec. 2011 then on 9 Jan 2012 but still I didn't get cylinder. Today(15 Jan 2012), I have tried to book it online and I have seen that it had been already delivered on 31 Dec 2011. I have attached the screen shot of the same for reference.

I am using Indane from many years. It is so disappointing for a customer to get this type of service from a reputed Brand like Indane. I request to take an appropriate action ASAP. So, It will not happen again with any customer.


Thanking You
Anand Lal Khurana
+91 [protected]
+91 [protected]
+[protected]
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Shanti Indane Gas — Not Receiving the Refiled Cylinder after 14 days

our LPG refill connection is suplled by Shanti indane,RZ-227D/D , GALI NO. 6B , PALAM COLONY SADH NAGAR , GALI NO. 6B , New Delhi . My Consumer No. is 11533 . I have booked of my gas 25Sep 2010, and today is 09Oct 2010 Still i have not recd. the reliled gas cylinder for same . Plase advise how many days it will take to send the reflie cylinder .
Agency's staff will also not pick the phonean time or if they pick they will give some vague reply...
delivery not done within specified period from the date of booking the cylinder and the sequence of the booking is maintained.
Dear Sir
My Didtributors mame UNIQUE GAS SERVICE.. Barrackpur, Kolkata 700122.Cust No 18701. I have booked for refile cylinder on 28/09/10 under booking no 2357.But till they are not deliver. Also i personally visit Thayer counter on 13/10/10 and requesting for delivery they note down my cust no and told me they supply on 14/10/10 positively.
It is sorry to inform you that till today (15/10/10) i have not received refile cylinder nor any information .Pl take necessary action for early delivery.
thanking you
Basudeb Roychowdhury.
Ph [protected]
Email roychowdhury.[protected]@yahoo.in
Dear Sir
My distriburors is UNIQUE GAS SERVICE at Barrackpur, Kolkata 700122 cust no is 18701.I have booked for refile cylinder on 28/09/10 and booking no was 2357 . Till today (15/10/10) i have not received my cylinder. Also i have been personally visit there office on 13/10/10 and request them for immediate supply. and thy assured me that thy are supply to me by 14/10/10 positively. so i could not understand what is the problem behind because 17 days over till not received. Pl look in to the matter and take necessary action for immediate delivery.
Thanking you.
Basudeb Roychowdhury.
Ph [protected]
CYLINDER NOT SUPPLIED
SIR,
Last month, I had booked a cyllinder on dated 30th september 2010 with M/S Priya Gas Agency Thatipur Gwalior, Madhya Pradesh . My consumer number is 26985. Till date, the same is not delivered to me. When I went to the agency 3-4 times to enquire about it, the staff said cylinder will be delivered today. But till dated cylinder is not delivered by concered gas agency . I request you to please look into the issue.

Rajveer Singh Chandel
Consumer No. 26985
Line 1/91 Birla Nagar Gwalior
Madhya Pradesh
mail id. [protected]@rediffmail.com
sir/mam,
I have booked a gas cylender last before 12 day, but cylender is not supply to me till date. when i have contacted to the yadu gas agency they told me that your cylender will be delever today but after 4 day passed after this communication but cylender not delever, today also my brother went to the agency but they told him that they are sending the cylender after only 2 hours so mis brother missed his computer class today and waited for them till evening but they did'nt come. so please sir help us.
My consumer no. is- 21765
My cell no. is-[protected]
SIR,
I booked on cyllinder on 12/10/210, rajeshwari gas agency, tondiarpet, chennai.21, My consumer number is 19271. Till date is not delivered to me. repeated attempt over to telephone that the number is not working and sometimes it was out of order. I request you to please look into the issue.
Dear sir Iam an INDANE CUNSUMER my cons no; 23672 babu kc palliyath .velome, CALICUT DT, S KERALA please ensure distribution of refill sylinders within aperiod of one or two days.my registration date is 22-10-10 The agency told me that the refill will, be get after 15 days...babukc fon [protected]
My consumer no. 33037 and our LPG distributor is M/s Kalpana gas agency, Remco Layout, Vijayanagar, Bangalore.

As usual there phones will not be attended. Just for name sake they print six numbers in receipts etc., Everytime we have to go personelly and book our cylinders. After booking 90% of the time they will note down in a book. No acknowledgment will be given to us atleast waiting list number.

This time I have booked my cylinder on 20.10.2010 and the same was recorded by them in thier computer on 21.10.2010 till 3.11.2010 I didnot get the refilled one. When I approached their office on 3.11.2010 @ 4PM they have informed that the Gas already delivered to you on 30.10.2010. I was shocked. When I expressed my status. They have told me give a letter to look into the matter.

Its unfair, When I say I have not received the GAS they should take action immeidately. But they didn't because its very normal business of MISUSE.

This is the second time I am facing like this. The staff and agency is very cool assuming that no body can do any thing for them.

HOPE ATLEAST ONE GOOD SENSIBLE OFFICER WILL LOOK INTO THE MATTER AND TAKE APPROPRIATE ACTION ON THE AGENCY.

Regds,
Ramesh K.S
[protected]

Indane Gas Cylinder — booked on 25-10-2010 but not supplied yet

sir i have booked a cylinder on my copy no 12092 on[protected] but yet i have not received refill cylinder. i contact at the office of Indane gass at Malerkotla but they said that we will supply after 22days of the booking date. I am in problem because my second cyclinder already finish on[protected]. Please solve my problem.
Thanx.
Iam residing in peroorkada, trivandrum, kerala.i have my LPG CONNECTION from sastri agencies, perrorkada
trivandrum. my consumer number is 10355 every month iam facing very hardship to get the filled cylinder even after booking of 20 days.

Last month i had got the cylinder after booking of two month and i had booked for another cylinder on 28/10/2010 till date it has not been supplied.whenever we enquire they made false promising and never supply the cyilinder promptly.

the person sitting infront of the telephone always tell lie and keep us in darkness.whatever may be the
truth it must me highlighted to the consumer clearly.

i want proper intervention of officials in the matter otherwise i have no other alternative to proceed to consumer forum for my right.

thanking you

BINDHU
PEROORKADA.TRIVANDRUM
MOB:[protected]
SIR,
Last month (25.10.2010), I had booked a cyllinder with M/S Annai Indane Gas Agency, Singanallur, Coimbatore. My consumer number is 4090. Till date, the same is not delivered to me. The bills issued on 02.11.2010. The cylinder was not supplied after bills issued ten days. This issue repeated more time. Hence, I request you to please look into the issue.
SIR,
Last month, I had booked a cyllinder with M/s Sondhi gas agency sondhi market 441-hargobind nagar Phagwara (pb). My consumer number is HS-3877 Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.

Indane Gas — Gas supply not received in-time

I am not receiving Indane gas supply in-time from M/S Panchkula Gas Company, Sector-17, Panchkula. There are problems in booking gas on telephone and then supply is received very late -B.K.Arora
SIR,

Last month, on 28/10/2010 I had booked a cylinder with M/S Sunam Gas, Sunam, Distt: Sangrur, Punjab. My consumer number is 5679. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me and said me "do what you can they will not deliver the cylinder before next 5 days". sir please look as it is already 46 days gone from last cylinder delivered to my home.

I request you to please look into the Matter and train your agency people how to talk with a customer.

Regards
INDERJEET GOYAL
[protected]
kumar.[protected]@ymail.com

Indane Gas — Gas not delivered,booked more than two months back

I have an indane gas connection by the name of Dilip Kr Agrawal,address is Bara bazar,Katihar,and my consumer no. is YSG7833.The distributor is M/S Sudha Gas Service,10-11,Girdhar Bazar,Shiv Mandir Chowk,Katihar.
I had booked for a gas cylinder on the 15th September,2010 my order no. being 3357 but till date i.e.23rd November,2010 i have not received any gas cylinder,and when enquired for they say that your complain has been taken,and now they have given us a new order number.And generally they sell all the previous order of consumer in black,so please do something about it.
dear sir, my consumer no;27529,name;sanjai kumar,though cylinder booked on 19-11-10, booking no;5910, was not delivered till now.when enquired was told that my bill has been already generated on 24-11-10,and the cylinder supplied to somebody else..
Re: Non Supply of Gas Cylinder Booked.-Booking No.5078 on22-10-10.by Vir Gas Agency, W.Mamabalam, Chennai -Consumer No.42521.
I have not been supplied gas Cylinder yet. On enquiry over phone (after much efforts), I am told that cylinder was delivered on 15-11-10 whereas I and my family was on travel by train to Shiradi on that day. I have not made any other arrangement for taking delivery, as I was not sure of time of delivery of Gas Cylinder.
If it has been delivered to a stranger for price, it is misappropriation.
Complaint is lodged with Vir Gas Agency. Still, Gas Cylinder is not delivered to me yet. Will IOC look into and redress the grievance.
To
The director
Indanegas

Respected sir/madam

My name is seetarama residing in bangalore having gas connection in kavitha enterprises vijayanagar bangalore-560040. The fact is when ever we book the gas they use to send by 40 days for that we have to call 8 to 10 times their reply is our term is not completed 30 days .I therefore, request you to kindly look into the matter and ensure home delivery within specified period from the date of booking the cylinder and the sequence of the booking is maintained.

I alongwith many consumer will be benifited and oblige.
Thanking you,
Yours faithfully
seetarama custemer care no.34234
SIR,

Last month 22/11/2010, I had booked a cyllinder with name of Rajinder Kumar,H. No B3/30, arya samaj street, Phillaur , distt jalandhar pincode 144410. My consumer number is 173. Till date, the same is not delivered to me. I request you to please look into the issue.

thanka
Gaurva Sumra
[protected]

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