India Plaza — Prepaid Order:I[protected] not delivered

I had placed a prepaid order (No. - I[protected]) on indiaplaza.com on 31-Jul-2013 for Rs.250.
Till date, I have not received the delivery. Raised a ticket (CNT[protected]) with Customer Support on 7-Aug-2013. Till date there has been no response to it.
Repeatedly I tried to call their help desk no.[protected]. Earlier call was reaching through, however no one picked up the call. Today I found the call is not going at all.

Request you to advise me on this please, so that I get a refund of my money paid.

I have placed lots of orders earlier in this site, and never faced this situation.

Regards
Abhranil Dutt
(19-Aug-2013)
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INDIA PLAZA — not delivered

I had ordered for wet grinder before a month from USA.I was promised to be delivered within 3 days .I called them thrice no response and they r delaying to send my product.The worst service.I would like to know how to take legal action against them for the delay and inconvience caused by them
Dear Customer,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to : [protected]@indiaplaza.in.

Warm Regards,

Team Indiaplaza

INDIA PLAZA — Order not shipped

I placed an order on India Plaza for rakhis to be sent to my brother in New Zealand on Friday. Till date the status is 'Ready to ship' and on repeated calling also either I'm not able to reach the customer service or they say that order will be shipped soon.
Order No. #IN[protected] with Indiaplaza.in

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