Indiaplaza Complaints & Reviews

Hi,

This is with reference with Order #: I[protected] placed with Indiaplaza through the website Indiaplaza.com on Feb 2nd 2013. The item ordered is Samsung Metro Duos C3322. The item is expected to be shipped in 2-3 business days i.e. latest by Feb 6th 2013. I had called up the customer care on[protected] on Feb 7th 2013 and the response I got on this day was, ‘The item will be shipped max. by Monday, February 11, 2013’....

Hi,
I purchased a book on 18-Feb-2013 and it was supposed to be delivered on 21-Feb-2013.
But still I didnt received my order.If I send a mail its bouncing and also nobody is receiving the call.

Please find the below order details .
Order No. Order Date Status Payment Option Amount
I[protected] 18-Feb-2013 Being Processed Credit Card(Visa/Master/Diners/Citi...

I ordered a couple of items from Indiaplaza on Feb 13th, 2013, and during the process of ordering, the transaction supposedly failed according to Indiaplaza. Therefore, I made the payment of Rs. 1009/- for the second time and Indiaplaza gave the message that the transaction was successful
(Order No. I[protected]). However, I found later that my card was charged twice and I posted a ticket on the Indiaplaza website since their phone...

I have placed order for Induction Cooktop, Order No. : I[protected] on 7th Feb. 2013, and the expected delivery was 15th Feb. 2013.
when checked after 15th Feb, customer care no. is on IVR with Non Operational message. ticket no. CNT[protected] was also raised.

Till Now there is no response from indiaplaza, trying to call customer care no. every day, the same NON-OPERATIONAL message.
I'm fed up with the service...

Order No. : I[protected]
Item: Message Mugg - Lets Coffee
Order Date: 01-Feb-2013
Status: Ready to Ship(and till date not shipped)

Order No. :I[protected]
Item :Car Vacuum Vaccum Cleaner And Tire Inflator Compressor
Order Date: 01-Feb-2013
Status: Being Processed(Till date not processed)

Please take action against them. I would be Highy Obliged....

NOKIA LUMIA 820 phone ordered & Paid Rs.25557/-but not delivered even after 3 weeks
Hi,
I have ordered NOKIA LUMIA 820 smartphone on Feb 02, 2013 and till now they have not delivered the phone. Their maximum delivery time is 7 days, but no response or not bothered even after 3 weeks. I have been calling almost every day since last week and their standard answer is...due to non operation for maintanace.

Customer...

I was purchasing mobile Phone Samsung galaxy s duos s7562 by online shopping Indiaplaza by order no. is I[protected] on 16/02/2013.

At the site the product payment term showing in EMI and I am also selecting payment mode In 6 EMI but the indiaplaza deduct payment from my account in one time Rs.12790/- and also not given any conformation of product ordering by SMS that when he sipped the product and when it deliver at my shipping...

Order No. : I[protected]
Shipment To
AIR FORCE STATION DEVLALI SOUTH NASHIK MAHARASHTRA
Nashik
Maharashtra
422501
ItemFormatQtyList PriceOur PriceShippingStatusConsignment No
Total
Fastrack Gents Digital Watch - 4058PP01
1Rs. 650Rs. 650Rs. 0Ready to shipRs. 650
Order Rs. 650 is paid through net banking on 31 jan 13 but item not received till date and company phone number...

i ordered 3 chocolates for Rs.660 on 12 Feb afternoon.
The payment was debitted from my online account through eBIL/[protected]CH
But the indiaplaza account showed pending payment!
I contacted tehm and registered a ticket no: CNTW[protected] for order no: I[protected] .
However after 2 and a half days, neither has the money refunded to my account nor have they even communicated back once!
This is a pathetic...

I had ordered a hard disk on 20th Jan 2013 as I needed it urgently and it still has not shipped. I have emailed them several times, but there is no response from them. Called them up thrice kept me waiting for about 20 minutes each time and promised me each time that the item would be shipped by today. But everytime, when I look at their online system, I get a message saying sorry we could not ship it due to some reasons and you item would...

I purchased Belkin view case for iphone 5 by paying advance a sum of rs. 907/- from indiaplaza.com with Order No. : I[protected] on 6th feb 2013. But till date the product is not shipped and the date exceeded expected shipping date given by website. Now the customer care is also not responding and i m feeling stuck.......

I booked a teddy bear with order no. I[protected] on 4th Feb. I purchased it from mumbai and asked India plaza to ship the order to delhi for my friend's birthday. these item was supposed to be shipped in 3 working days so i paid for the product online via my debit card. I also received a confirmation mail from India plaza for the same. Next morning, on 5th Feb when i checked the status of my product, it said "assigned to vendor"....

I had ordered an item in the month of January 2013. (2 pressure cookers). I have still not get the item. Had raised three tickets.ticket no:
CNT[protected] .

No reply at all !

It tells me the expected shipping date is 07 feb and today is 13th feb.

What a worst customer service. ! I call them daily , but all the time the number is busy or it makes us wait for half an hour then too the call...

dear sir,

Order No. Order Date Status Amount
I[protected] 30-Jan-2013 Being Processed 349.00

order status same since the above date ...promised delivery time 4-5 working days.... wen i call up customer care no1 picks the call up... wen i raise a ticket ..no1 replies back......what should i do........ previously also they did the same to me and they oni cancelled...

After placing order no one from the concern has called.

Not even updated the status of my product

I called many times to your tolled number after being 1 hr in the line it hasn't connected.

Very poor customer support from theri end.

My Order Id no: I[protected] not even shipped till now.

Calls never connect to the customer support. Every time i have to wait for...

Hello Sir/Mam,
I ordered a Instinct blue solid chambray men's casual shirt from indiaplaza on 20th January 2013 having order id I[protected].I paid rs.699/-through netbanking.I purchase for Medium size shirt having chest 40 inches but the shirt sent to me had chest size of 44 inches so i returned the shirt for refund by DTDC couriers which cost me rs.95/-.They received the product on 2nd February but there has been no action...

I[protected] ORDER NO BOOKED AND PAID RS 2360 ON 21/01/2012 BUT NO STATUS HAS BEEN YET RECEVIED. ORDER STILL NOT DELEVIRED. ON ENQUIRY AT CUSTOMER CARE PHONE [protected] ANSWERE IS U ARE IN QUE AND NUMBER IS GIVEN 1 TO 10 AND IT TAKES MORE THAN 30 MIN TO REACH CUSTOMER SUPPORT WHICH CONSUMES YOUR PHONE BILL I[censored] BUY ANY THING FROM HERE U SHOULD ALSO ADD THESE PHONE BILL BEFORE BUYING...

order no. I[protected]

I had ordered an Callmate 360 Degree Rotatable Leather Case For Samsung Galaxy Tab 2 10.1 / P5100.
The same was delivered to me on 25th january 2013. The very next day i had called the customer service (to return the product) on[protected], wherein they informed me to put a mail / ticket and my problem will be solved. Till today 1st Feb 2013 i have made 4 calls (these calls are very difficult...

I had been dealing with IndiaPlaza since more than an year and had received goods on time, but this time I had a very bad experience and facing a very bad response. I had ordered a nebulizer for my grandmother 15 days back but no delivery has happend and the worse part is their customer care team. No body picks the call even after a melodious tune flows for 30 minutes. I don’t know how to contact them and even cancel it. This was an emergency...

I Have Placed a Order On Indiaplaza.com On 22-Dec-2012,For A Car Mobile Holder Order No:- I[protected] After Few Days i Have Placed A Order They Told Me That It Is Dispatched From Orgin By First Flight Courier Service Bearing No:-D48113120 Now They Are Not Delivering The Same Product And Not Updating Status At their website i.e www.firstflight.net so please look into the matter
Thanks
Yours Sincerely
Tariq Ahmad br...