Indiaplaza
Customer satisfaction rating: 30%
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Indiaplaza Customer Care

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Address
2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru
Bangalore
Bangalore District
Karnataka
India - 560008

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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Indiaplaza Complaints & Reviews

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I have booked a nokia lumia 800 mobile for Rs.18990 from indiaplaza on 5/1/2013. The delivery mentioned in the website was...
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I had placed an order with indiaplaza they didn't deliver it in time hence i cancelled the order from them however there...
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The online store INDIAPLZA seems to act fraudulently to customers, sending item different from the ordered one, and not refunding the the amount paid when the wrong item is returned.

1. I have ordered for a bluetooth handsfree, as per their description in the web site of INDIAPLAZA.. But the item they sent me, against my order No. I [protected], was a different item, not suiting to the description in the site. I informed tem about the wrong item i received. they asked me to send the item back and they would replace with right item. so, i sent the item back. But they send the same item back to me in a new packing. Again i contacted them for the right item. This time Indiaplaza told me they don't have the item i ordered and told me they would refund the money.
2. I sent the back the item through First flight courier on[protected], vide courier receipt no H 28711628 dated[protected]. It was confirmed, though telephone, IndiaPlaza received the item on[protected].
3. I have been contacting indiaplaza since[protected], But they have not cancelled my order and refunded the amount so far. They are not responding to my e amil or complaints i have registered in their site. My complaints to them is shown as OPEN, without any action. Complaint Nos-
CNT[protected] 04-Jan-2013 9:18 AM
PH[protected] 14-Dec-2012 4:04 PM. Apart form above, Many mails are sent to them, a lot of amout has been spent for phone calls to them, but Indiaplaza seems to play foul to the customers..
4. The amount ( Rs 1999) debited from my credit card and my courier charges for sending the item back to them are to be refunded without furthur delay.
This is worst online site...never dare to buy at indiaplza.com ...no response for emails and calls also...waste of follow up...no procedure for escalation...totally fraud site...
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    On 01 december 2012 I ordered online a .Dell inspiron 1525 6cell battery from Indiaplaza.Com and made the payment through...
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    [Resolved]

    Dear Sir,


    I am currently working in Jalalabad, Afghanistan. India Plaza cheated me low cost item (saree), I had purched an online saree which costs Rs. 8910 (Latest Design Pure Georgette Silk Saree Blouse 412... ) however they gave me a saree costing about Rs.2000 with no silk in it with also with worst packing with no company address or phone or anything on it. My order No. is[protected]. I gave a complaint regarding it. But they just close it out without taking action. On the same day I also ordered a earphone with speaker till date nothing on that also. Their phone service is also worst. one times in 100 after the extension some one will receive but will put it on music hold and disappear.
    My ticket no for complaint are (1) CNT[protected] (2) CNT[protected] (3) CNT[protected]. I am wishing the Consumer Complaint Forum will take a strict action on it.
    My house is in Karwar, Karnataka and my Spouse received the item. She is pregnant and was waiting for the item to arrive to wear it for Christmas, on seeing the bogus item arrived she was totally depressed.
    Thanks and God bless all, have a prosporous Christmas and a Happy New Year 2013
    Aug 13, 2020
    Complaint marked as Resolved 

    Indiaplaza — promotional offer Cheated

    IndiaPlaza.in advertised, assured return airticket for purchasing Rs5000 and above . The promotional period was 5th July 2008 to 10th September 2008. I have Purchased for Rs5337.25 on 15th August 2008 and again for Rs 5347.25 on 10th September 2008. But they have not given me any AirTicket. Suggest all posible ways to take acton against this cheating.
    Order No.
    Order Date
    Status
    Payment Option
    Amount


    [protected]
    Sep 10 2008
    Delivered
    PO-ICICI Bank Account (Infinity)
    5347.25

    IndiaPlaza.in — Did not receive the Promotional offer

    I had placed an order for an amount of Rs 5498/- on[protected]. During that time they offered a scratch card for
    Rs.5000 cash
    Fuel Gift Voucher worth Rs.5000/-
    Jewellery Gift Voucher worth Rs.5000/-
    Holiday Voucher for 2This offer is not valid if you make your purchases at Travel section of Indiaplaza but can make it at other sections to avail it

    But i had not received the scratch card and after follow up with them by email now they are telling that the offer had been closed. Can you please arrange to get me the offer.
    sir, i placed an order on 30 jan 2010 .but at that they were giving a reebok watch free with kodak c180 camera but i havent recieved the product on time as well i havent recieved reebok watch.i think they r making fool to people.i will suggest all people not to order of india plaza
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      Hi,
      it is complaint for www.indiaplaza.com . I was cheated by india plaza.com. I have ordered the product 3gslide7334...
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      The Fasos shoe ordered on 20th Nov-2012 is still in ready to ship status.
      And Indiaplaza.in promises to ship product...
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      I placed an order with indiaplaza ord. No. I[protected].
      I received the consignment on 1st of nov 2012
      the...
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      [Resolved]

      Through Indiaplaza online shopping website, I ordered a shipment (order no I[protected]) for a coffee mug "Love your brother" on 10th Nov 2012. After booking, I got a mail confirming "Love your brother" mug but in My Account section I found "Love your sister" mug was booked. So I immediately cancelled the order on 10th Nov 2012. I also wrote a complain about it with ticket number (CNT[protected]). Despite all this, they didn't cancelled my order and delivered the mug to my address on 19 Nov 2012 with BlueDart courier. Courier man charged me 29 extra as octroi charge whereas product shipping was free.

      What should I do?
      Aug 13, 2020
      Complaint marked as Resolved 
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        Hi,

        I ordered a midnight delivery package of cost Rs.1049.00 in "http://www.giftstoindiaplaza.com"...
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        [Resolved]

        i had ordered 4 books from this website and all i had is problems. I had ordered 4 Agatha Christie novels and when i received them i saw that these were comic novels and not original novels. i spoke to them and one of the supervisors promised a call back but i never received any and so when i call back again the next agent says that there are no details and so raises the complaint mentioned above. Not only this i had ordered a jeans earlier and i had ordered size 34 but received size 36 and so when i call they apologize and tell me that there are no pick up services in hyd, strange but they can sell products in hyd so i return it and they take their own sweet time to credit the amt back to the prepaid account and now i have ordered again and the things have not yet been shipped, frustrating. Moreover i had also ordered a kadhai and it was mentioned on the website that the spatulas and scrubbers were to be delivered and i did not receive them, so i have to lodge a complaint again and then they ship it to me separately. Not only this i have had problems with all the orders almost that i have placed with india plaza and my experience is simply frustrating, they never seem to fulfill their commitments and get things right. Overall the website is way below the standard of the likes of myntra, jabong and flipkart. I am a very frustrated customer and pledge never to order anything from them again. So i would also recommend others to stop making any purchases from this website.
        Aug 13, 2020
        Complaint marked as Resolved 
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          I have recently purchased a toy ‘Kinder Blocks- Locomotive Set‘ from http://www.indiaplaza.com. Set No is 1021.
          Order...
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          [Resolved]

          I Have a placed an order for cake worth 515 from the site gifttoindiaplaza.com on 28 Sep to bagalkot for my sister, according to there site bagalkot is in List B and they said that they will deliver within two days for the List B cities. But Till now it was not recieved, they provide two numbers as a customer care but they will never lift the phone or respond to our emails. According to there site we can cancel the order but they did'nt even provide the option to cancel the order.

          I am attaching the invoice for reference. Please take action against this site. My order invoice is GTIP-2475
          Order Not Delivered
          Aug 13, 2020
          Complaint marked as Resolved 
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            [Resolved]

            I had ordered cake and bouquet from www.giftstoindiaplaza.com having order number GTIP 2448 and not received my order at destination place. when I call to customer care [protected] they are not responding to my call. I have tried to mail to support also but they didn't reply to any on my mail .

            I requested you to please ban this site as there are lots of people who has received similar kind of issue.this site is completely fraud

            Please find order detail below

            site name -www.giftstoindiaplaza.com
            order no -GTIP 2448
            item- Cake and Bouquet



            thanks
            Aaryan gupta
            Aug 13, 2020
            Complaint marked as Resolved 
            I am facing a similar situation here. Order number-GTIP 2499. Same website. These guys are fraud. Should be behind bars especially the one who is taking(not taking) these calls at all these numbers.
            It is a fraud.
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              I have ordered one micromax mobile on 01.09.12 and paid the full amount online. In the Indiaplaza website it was displayed...
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              On 28-Aug-2012 i have ordered 2 items(Order nos : I[protected],I[protected]) from India plaza .The order has not yet reached...
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              Hi,

              I have purchased a SONY EX Monitor Headphones MDR-EX60LP from Indiaplaza site on 26-Aug-2012(order No:I[protected])....
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              [Resolved]

              Hi,

              I had order LaOpala Diva 6 pcs Cup and Saucer (http://www.indiaplaza.com/laopala-diva-6-pcs-cup-and-saucer-set-appliances-app15092011opala02-10.htm) online. But I was very disappointed with the below points:

              1. Over Charging: When I checked price in Market, it was Rs. 250 to 350 Max in retails but online they are charging Rs. 545 + Rs. 59 (My mistake, that I didn't checked market first). So they are over charging a lot online.

              2. Local Tax extra: I have to pay local tax (Octroi) of Rs. 50 at the time of delivery. This is not acceptable. I have to pay Rs. 59 for delivery and also Rs. 50 as local tax. They should clearly mention that Local taxes will be extra at the time of delivery.

              3. Received broken piece: I received the one cup as broken that I came to know once I opened the packing. When I called IndiaPlaza I got different answer when calling multiple times. First time they told me that they will replace the whole package. Second time when I called I was told that I will get only one piece replaced. I told them I don't need any replacement because then unnecessarily I have to pay local tax again, so I asked them if I can get the money back, but again surprisingly they told that I can but only for once piece worth and it will be credited to my account of IndiaPlaza and I can but a product again with that money again. This is most useless way of giving money back. Already I had enough of this website by overcharging, paying local tax, calling them 5 times for damaged product. So I asked them not to credit any money and close all my relationship with them.

              Lesson's learn:
              1. Compare price from local store before buying online
              2. Ask how much local tax did I have to pay, before ordering
              3. What is the replacement policy (It should be cash back, I mean cash not points credit back to your online account)
              Aug 13, 2020
              Complaint marked as Resolved 

              Indiaplaza — Overcharging for the order

              Indiaplaza had advertised that if a customer buys book club membership, they will give minimum 25% discount on all books purchased. I bought the bookclub membership on 25.07 and placed an order after 4 days. While placing an order, I was shown the prices with 25% discount but after making final payment, I realised that they had not given me the 25% discount. I sent a complaint to them on 04.08 and they responded that my book club membership has not been activated in their system (though I have a mail from them dated 25.07 that my book club membership has been activated)

              I sent them another mail stating the same and asking if they will refund the excess amount charged but they refused to do the same. I sent them another mail with proof of the membership being active from 25.07 but they have not sent me any response after that even after 15 days.

              I am really appalled that instead of rendering an apology for overcharging me or giving me an explanation after proper investigation, I was sent a very rude and response inspite of being a customer for around 10 years from their early days.
              Dear Vivek Agarwal,


              Our sincere apologies for the inconvenience caused to you due to delay in activation of your book club membership. Due to some technical glitch the membership was not activated on the same day of ordering. We have activated the membership on 3rd August'09. We will look forward to have you shop with us regularly.

              Warm Regards,

              Team Indiaplaza
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                It has now been 10 working days since the refund should have been processed and I have not received the refund of $644.21....
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                I purchased a Galaxy Tablet P7300 from Indiaplaza on 10.7.12 and the order no is I[protected]

                as not yet been...
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