[Resolved]  India Today Book Club — Order not delivered since MArch 2009

Address:

Gandhinagar, Gujarat

Dear Sir/Madam,

This story is started from march 2009 when I booked a Rebbok Shoes with Watch and paid through my Credit Card, till today I haven't received the delivery, you can refer the below mentioned mail.Each time sending mail, in reply i am receiving kindly give us time to deliver. now they are stop replying also.

Hope you can help me to get my delivery and give a good lesson to them so that they will not do this with any customer. after receiving the money also after 1 and 1/2 year they are not delivering the parcel.

and i am sending the request to them in the following ID:
[protected]@bagittoday.com , [protected]@indiatoday.com, [protected]@bagittoday.com

regards,

Sanjay
Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Waiting for the response,



Sanjay


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, November 20, 2010 11:48 AM
To: 'Offers Bag'; 'feedback'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Sir/Madam,



How many years more it will take?

It is really too much,

After so many mail and phone calls, I am not able to understand why you people are not sending the material after 1year and 6 months credited the fund.

Regards,



Sanjay,


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, October 22, 2010 1:04 PM
To: 'Offers Bag'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



What is the Status????????????????

Can you do it in humanity ground, after 1 year and 7 months holding the breath?



Sanjay

MB: [protected]

Membership number ITBC09924888


[protected][protected][protected][protected]

From: Offers Bag [mailto:[protected]@bagittoday.com]
Sent: Monday, September 20, 2010 3:56 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologies for inconvenience cause to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department to despatch your order as soon as possible on urgent basis as soon as we get revert we will get back to you with positive response.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Deepti

Bag it today


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, September 20, 2010 10:53 AM
To: 'Offers Bag'; offers bag; 'feedback'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888
Importance: High

What is the Status????????????????



It is already 1 year & 6 month +



I think it is definitely a record, if I will give in the Consumer Protection Act and media.



Now it is on your hand, suggest what to do?



Regards,



Sanjay

MB: [protected]

Membership number ITBC09924888


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, August 16, 2010 1:51 PM
To: 'Offers Bag'; '[protected]@bagittoday.com'; 'feedback'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888
Importance: High



Dear Sir/Madam,



After sending below mail I had talk with your customer executive Member through provided Helpline and as he suggested waiting for another week time.

It is going to touch 2nd week after the last call.



Suggest what to do? What is the expected date?



Regards,



Sanjay

MB: [protected]

Membership number ITBC09924888




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, August 04, 2010 11:30 AM
To: 'Offers Bag'; 'feedback'; '[protected]@bagittoday.com'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888
Importance: High



Dear Lalit,



After you mail on 23rd July 2010 today is 4th Aug 2010 – 13 days,

Can you clarify that you few days is how many days.



So accordingly I have to decided to wait or go forward for legal,

Because it is going to 1 year and 6 month passed.



Regards,



Sanjay Kumar Sahani

MB: [protected]

Membership number ITBC09924888




[protected][protected][protected][protected]

From: Offers Bag [mailto:[protected]@bagittoday.com]
Sent: Friday, July 23, 2010 11:49 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have escalate your complain to our concerned department regarding your order on dispatch urgent basis. We humble request you to kindly wait for few days. You will receive the same soon.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:





Warm Regards,

Lalit

Bagittoday Team




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, July 23, 2010 11:13 AM
To: 'feedback'; offers bag; orders bag
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear all,



You are again testing my presence, tolerance. Any one can see the whole mail stated from one and half years back and the money are already paid. And the good is not yet delivered to the end point.



This is more than enough evidence to file a case in consumer forum. Because in this mail all you reply are pointing the prove against you and insincerity about the transaction after taking the money and the harassment to the customer.



This is for you kind information and immediate action if you don’t want me to knock the consumer forum door.



Regards,



Sanjay.

Membership number ITBC09924888










[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, June 14, 2010 10:36 AM
To: 'feedback'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear All,



Kindly update me the status; It is Already 1 year and 3 month above,

I think this time period is unbearable and just a harassment to the customer.



If you are unable to deliver the same please let me know so that I can take other way out to solve this problem.



Please see the mail starting date you can understand easily that from what time I am tolerating the same.



Regards

Sanjay

Membership number ITBC09924888


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Saturday, May 15, 2010 9:16 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologies for inconvenience cause to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department to redispatch your order. We will get back to you with positive response once we receive a revert from the same.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Shiv Bahadur

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, May 14, 2010 12:04 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Any Update on the delivery status, It is already 1 year and 1 month and I am waiting.



Regards,



Sanjay

Membership number ITBC09924888


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Monday, May 03, 2010 5:25 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail, we would like to bring into your kind notice that your address has been updated in our database for re-dispatching your order.



Going forward, all the future correspondence will be sent on the confirmed address.



Please note your Membership number ITBC09924888 for your future references.



We value our customer and trust that you enjoy our products.



Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Shiv Bahadur

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, May 03, 2010 10:42 AM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear All,



My Mailing addaress :



Sanjay Kumar Sahani

Plot No: 693/2 , Sector- 5B

Gandhinagar – 382006

Gujarat.



Nearest land mark : Khodiyar Mata Temple



Mobile No: [protected]

Office:[protected], [protected] ( Amit – Sr. Back office Coordinator )



Office Address :



Educomp Solutions Limited

Shalin Complex

506, 5th Floor , Sector-11

Gandhinagar , Gujarat – 382011





Let see when you are sending my parcel………..





Regards,



Sanjay


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Monday, May 03, 2010 10:07 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We deeply regret the inconvenience caused to you in this regard.



We would like to inform you that your order is pending due to incomplete address so we request you to please reconfirm your complete mailing address along with nearest land mark and alternative contact number.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Dominic Savio,

India Today Book Club


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, April 30, 2010 5:17 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



When r u sending my parcel ?????????????????????????????



Regards,



Sanjay

Membership number ITBC09924888




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 22, 2010 3:50 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologies for inconvenience cause to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department regarding your query. We will get back to you with positive response once we receive a revert from the same.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Shiv Bahadur

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 22, 2010 12:57 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



I AM AGAIN GOING ON LEAVE FROM 20TH MAY TO 10TH JUNE 2010,

IF MY PARCEL WILL COME DURING THAT PERIOD ANGAIN THE SAME CHAPTER WILL BE REPITED AND TILL MY END OF THE LIFE I WILL NOT ABLE TO RECEIVED THE DELIVERY.



SO REQUEST YOU TO SORT OUT THE ISSUE AND ARRANG DELIVERY WITH IN 15 DAY THAN IT WILL GOOD FOR BOTH O[censored]S.



REGARDS,



SANJAY

Membership number ITBC09924888




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 22, 2010 12:35 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



This is in reference to our earlier communication.



With reference to your mail we would like to assure you that we will try our level best to sort out the issue with in given mentioned time period .We would like to promise you, that we will leave no stone unearthed from our end, to dispatch your order at the earliest.



We sincerely regret and apologize for the inconvenience caused to you.



Assure you to provide our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Richa

India Today Book Club










[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 22, 2010 10:46 AM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



When you are sending ?????????????????????????????????



Regards,



Sanjay

Membership number ITBC09924888




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 08, 2010 5:07 PM
To: sanjay.[protected]@educomp.com
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department. We request you to provide us some time.



Please note your Membership number ITBC09924888 for your future references.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 08, 2010 1:47 PM
To: 'Sanjay'; Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888

Dear all,
If am not getting the dispatch date of my parcel waiting from 1 year after paying the money, that means you are encourage me to registered my complaint through the consumer protection Act. Under harassment.
I have all documents prove with me. Now you have to decide.
I want the dispatch date not the prototype mail.
The ref. given below not yet sends. But it can be done any time.
Submit a Consumer Complaint
March 28th, 2010

Please wait a moment while your submission is processed...






Name (Required):

Email (Required):
Defaulting Company (Required):

Subject of Complaint (Required):


Complaint Details (Required):
Please select a category Airlines Banks and Credit Cards Builders and Developers Business & Finance Computers Consumer Goods Education Food Products Gas Companies Government Agencies Government Companies Insurance Internet Jobs and Recruitment Miscellaneous Mobiles and Landlines Motor Vehicles Online lotteries Online Shopping Passport Railways Services Stocks and shares Telecalling Work from Home I agree with the terms and conditions.









Regards,



Sanjay


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 08, 2010 1:36 PM
To: 'feedback'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear All,



Don’t write the proto type mail to me, if you can see the below mail, you can know that same type of mail contain received by me several type by the several person.

I don’t want to play mail-mail,



So suggest giving a dispatch date to me, with coordinate with your concern department. The ready made mails will not solve the purpose.



Regards,



Sanjay




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 08, 2010 12:16 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department to redispatch your order. We request you to kindly wait for few days. We will do the needful soon.



Request you to have faith in the company and we won’t let you down.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Shiv Bahadur

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, April 07, 2010 3:13 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888

How many more Days?

Please Specify……………………………





Regards,



Sanjay Kumar Sahani


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, April 07, 2010 12:50 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Sujeet Mishra

India Today Book Club


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Tuesday, April 06, 2010 6:18 PM
To: Feedback; [protected]@offers.indiatodaybookclub.com
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888

TO

Piyush Thapa

Executive Relations

India Today Book Club





This is 1 month and 3 day after receiving your mail,

No you suggest me what to do?



Am I required to knock some legal door? You don’t thing this time period is already cross the limit of my tolerance,

I have paid money through my Credit Card March-2009 and now it is April-2010,

More than one year,



This all mail communication and My credit card money debited to your account all document is with me , I can produce all the document in Consumer Forum for mentally Harassing by you if I am not get the delivery with in short period of time during this month ( April-2010) .



Regards,



Sanjay


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, March 12, 2010 1:16 PM
To: 'Feedback'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Please see the mail if any Sr. Official Incharge is looking towards the good will of the company.-Membership number ITBC09924888



Dear Piyush,



Thanks for your mail but with out time line

After you mail on 3.3.2010 today is 12.03.2010 , already 9 days over,



Please let me know when and within how many days I will get my Parcel?



Regards,



Sanjay

Membership number ITBC09924888

Sanjay Kumar Sahani

Project Manager- Edureach

Educomp Solutions Limited.

Mb- [protected]

E-mail : sanjay.[protected]@educomp.com




[protected][protected][protected][protected]

From: Feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, March 03, 2010 6:12 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Please see the mail if any Sr. Official Incharge is looking towards the good will of the company.



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have received your order back. We request you that kindly wait for some more days we will re-dispatch your order soon.



Please note your Membership number ITBC09924888 for your future references.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Warm Regards,

Piyush Thapa

Executive Relations

India Today Book Club






[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, March 03, 2010 1:35 PM
To: Feedback; response (ITBC)
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Please see the mail if any Sr. Official Incharge is looking towards the good will of the company.



Dear All,



This is a beyond of limit,

Regarding my order we are doing this mail communication from Date: Friday, 6 March, 2009, 1:09 PM

And today is Wednesday, 3 March, 2010, 1.18 PM.



Till day I have not received my parcel, I have inform on Wednesday, August 12, 2009 10:30 AM through my mail that the parcel has been return on 19.06.2009 which has been done after 4 months.

Than also after 9 month nobody has took ownership to deliver the same.



I think this is enough , after paying the money I have not received the parcel since 13 months.



This is my last mail to you regarding this , the next step I have to follow is given below:

1- By giving the mail reference I will forwarded this call to Right to information cell.

2- By giving the ICICI Bank Statement (Money debited) with the mail ref. to the consumer court for the justice.



Thank you ,



With regards,



Sanjay Kumar Sahani

Project Manager- Edureach

Educomp Solutions Limited.

Mb- [protected]

E-mail : sanjay.[protected]@educomp.com




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, August 12, 2009 5:57 PM
To: 'Feedback Club'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Sir,



Thanks for your kind response,

Please look at the matter in priority, and arrange my order as soon as possible,

Because it is too late,



Regards,



Sanjay




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, August 12, 2009 1:55 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



Thanks for your mail to us



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that we might have got your parcel back to us but still not uploaded in our data base. As soon as it gets uploaded in our data base we will do needful as per our instruction kindly wait for some time for few working days.





We sincerely appreciate your patience towards us and hope you shall bear with us for the given TAT.



Assure you to provide our best possible services in future.



Thanks & Regards

Praveen

India Today Book Club






[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, August 12, 2009 10:30 AM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Sir, (Kuldeep Singh , Sami Hasan , Sushil Kumar, Zishan)



This is to inform you that, The Courier came through BLUE DART on 29.06.2009 at 15.45 hrs. Docket No : [protected] , Without having any information Through Mail or SMS or Call about the parcel as I was waiting for the same since 4 months. At the time of delivery I was out of town and return on 06.7.2009 and got the attached Slip and immediately I contacted with the courier people and got to know that they have return the parcel just day before. Truly speaking they didn’t try for re attempt and assure us that they put the return quarries to get the parcel back. But till today no information,







So this is a request to you again to send the same for my order Order ID is: MITBC-WEB[protected].



Regards,



Sanjay Kumar Sahani

Project Manager – Edureach

Educomp Solutions Limited.




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, June 12, 2009 4:55 PM
To: 'Feedback Club'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].
Importance: High



Dear Sir, (Kuldeep Singh , Sami Hasan , Sushil Kumar, Zishan)



From last 4 month I am writing mail for my ORDER , for witch I have already paid through my Credit Card and ,I am getting apologize mails in return without any actual delivery,

So , Please let me know finely when I will get that same,



Other wise I will be bound to knock the door of court of law “for mentally Harassing the Customer” and “fraud on delivery after the payment received”



I want immediate action on it,



These series of mail with the order conformation sheet, No and the Credit card Payment Statement can be produce as a evidence for the same,



Decision is on you, Hope you can think the seriousness of the mail.



Regards



Sanjay Kumar Sahani

Project Manager – Edureach

Educomp Solutions Limited




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Saturday, May 30, 2009 10:14 AM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



We apologize for the inconvenience cause to you.



With reference to your mail, we would like to inform you that due to some technical problem your order was not been proceed to be dispatched. Now we have forwarded your complaint to our concern department. Soon it would be dispatched from our end. Kindly wait for 14 working days. We are trying to handover it to you as soon as possible.



Kindly make a note of your membership number for future reference.



Please feel free to get back to us for further assistance/clarifications.



Assuring you of the best possible services, always



For further queries & assistance please feel free to call at our helpline[protected]/[protected]Toll Free no.)



Thanks & Regards

Kuldeep Singh

India Today Book Club


















[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, May 27, 2009 10:41 AM
To: Feedback
Subject: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].

Dear Sir,



I am very sorry to say that you have not gone the entire loops of mail, the same kind of mail I have been received form you earlier also,

The follow up has to be done form your internal system is your responsibility,



I need to deliver my order or back my money as soon as possible,



Hope you can understand the situation it is too late for the delivery,

Regards



Sanjay




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, May 27, 2009 4:00 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



We apologize for the inconvenience caused to you in this regard.



With reference to your mail, we would like to inform you that as your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] 1024242 toll free, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sami Hasan

India Today Book Club








[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Tuesday, May 26, 2009 1:26 PM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Zishan,/ India Today Book Club



Sorry to say that this mail sending and receiving is going on since 6th March 2009, where u have asking for 3-4 week and today is 26th May 2009 already 2 months and 20 days ( 10 weeks +)

Please let me the status of delivery the order , other wise kindly reversal my money to my credit account.



I have already loose my patience,



You can see the long loop of mail , as a prove of evidence that you are harassing the customer by giving the attractive offer and using their money. Which can be use at the time of need.



Thank you,



Regards



Sanjay Kumar Sahani

Project Manager – Edureach

Educomp Solutions Limited

Mb: [protected]




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Sunday, May 17, 2009 10:14 AM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



We sincerely apologize for inconvenience caused to you.



With reference to your mail we would like to inform you that we have forwarded your mail to our concern department.



We ensure you that you will receive your product very soon.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sushil Kumar

Executive-Customer Relations

India Today Book Club


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, May 16, 2009 12:57 PM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Sorry you mail is return so sending it again,

Your call center people are only replaying next week which is never comes,

Tell me what to do ?



It is a long time after my payments,



Regards



Sanjay




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, May 16, 2009 12:54 PM
To: '[protected]@indiatodaybookclub.com'
Cc: '[protected]@offers.indiatodaybookclub.com'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].
Importance: High



FYI




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, May 16, 2009 12:46 PM
To: 'Feedback Club'
Subject: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear India Today Book Club



What is Current Status , Today is 16.05.2009 , after you mail already 21 days gone,

Please look into the matter,



Regards,



Sanjay Kumar Sahani

Project Manager- Edureach

Educomp Solutions Limited




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Saturday, April 25, 2009 5:57 PM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].





Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to bring this to your kind notice that we value our customer and trust that you enjoy our products.



We will be happy to render any other clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

India Today Book Club
















[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, April 25, 2009 11:55 AM
To: Feedback
Subject: [Suspected Spam] - RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Thank you very much Zishan,



Regards



Sanjay

ITBC09924888




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Friday, April 24, 2009 5:28 PM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that the order is fully processed from our end with the order number 0GA[protected], web number MITBC-WEB[protected]. Kindly wait for 14 working days. Soon it would be dispatch from our end and come to your doorsteps as we are trying to handover it to you as soon as possible.



Kindly make a note of your membership number ITBC09924888 for future reference.



We assure to provide you with best service always.



For further queries and assistance please feel free to get back to us on same or call us on our helpline number(s) _

[protected] or[protected]Toll Free**)



Thanks & Regards

Zishan Ahmed

India Today Book Club













**[protected] is toll free number but only from MTNL/ BSNL.







-----Original Message-----
From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, April 22, 2009 5:34 PM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].
Importance: High



Request to please do action on it .



Regards



Sanjay Kumar Sahani

Project Manager-ICT



-----Original Message-----

From: Sanjay Kumar Sahani [mailto:[protected]@yahoo.com]

Sent: Wednesday, April 22, 2009 1:11 PM

To: [protected]@indiatodaybookclub.com

Cc: [protected]@offers.indiatodaybookclub.com; sanjay.[protected]@educomp.com

Subject: Re: Order Information India Today Book Club :Order ID is:

MITBC-WEB[protected].





Dear Sir/Madam.



What is that status of my online purchases has been done on 6th March 2009

and today is 22nd April 2009.

My Order ID is: MITBC-WEB[protected].



I am calling to the Provided No :[protected] but not getting any reply.



So, Please let me know when I will get my parcel.



regards



Sanjay





--- On Fri, 6/3/09, [protected]@offers.indiatodaybookclub.com

<[protected]@offers.indiatodaybookclub.com> wrote:



> From: [protected]@offers.indiatodaybookclub.com

<[protected]@offers.indiatodaybookclub.com>

> Subject: Order Information India Today Book Club

> To: [protected]@yahoo.com

> Date: Friday, 6 March, 2009, 1:09 PM

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

> Thank You for your

> order.

> Your Order ID is:

> MITBC-WEB[protected]. (Please note the order id. no. for

> future reference.)

> You have made a credit card payment

> for an amount of Rs 1699.0

>

>

> Kindly give us 3-4

> weeks for processing of your order. You will receive an

> email and a sms with your dispatch details soon.

>

>

> For any further

> assistance call us at[protected] or email us at

[protected]@indiatodaybookclub.com

> quoting the above mentioned order id

>

>

>

>

>

>

>

>