[Resolved]  Indian Gifts Portal (Ethnic Rudraksha Rakhi) — Cheated, product displayed on webiste COMPLETELY different from what was delivered

My disappointment has no bounds as first a completely different rakhi was sent to my brother from what i had ordered (picture attached)

The rakhi sent was sub-standard and unacceptable and it didn't resemble the one i selected and paid Rs.779.51/- for. however, after lodging a complaint with the company i was reassured by them on 26th july that the correct rakhi would be re-sent to my brother before rakshabandhan... but I am surprised that the same still hasn't reached my brother till date (17th aug). I have been cheated not once but twice. I am completely shocked by the way this Organization operates.

I am deeply hurt as I feel my sentiments were not respected. With this note I eagerly await your response on what i can do to make sure that other consumers are not cheated in the same way by Indian Gifts Portal.

Thanks and Regards
Bhavna
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Dec 15, 2017
Complaint marked as Resolved 
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
IGP.com
Complaint comments 

Comments

Completely agree with you, this happened to me also while i did shopping from rediff site. they are displaying something and sending different items, which is far below in quality. n when i lodge the complaint they just told that the item which was displayed on site was out of stock. I found indiatimes shopping much better.
No one knows or guide what can be done, the best way i use to do is post maximum negative message for that vendor on the site review panel so that another consumer will read it n b aware of such frauds.
I sent a $75 remote controlled car as a surprise gift and they spoilt the surprise with a damaged, used crappy product. What they had on the site was not what they shipped and it was damaged. The damage was not by the shipper, the box was intact. They had the nerve to ship a damaged returned item. I have been trying hard to talk to a person. Asif Jafar sends emails once every 2 days and the just talks of return and replacement. But given the product is probably worth $10 -- looks like a cheap car you buy on roadside, I do not want to pursue that. They will not answer calls and in short they suck.

I got this phone number from one of them, the guy is rude, but someone to hold accountable : 91-[protected]
yes i agree one hundred percent. indian gifts portal is a scam. BEWARE!!!
Indian Gifts Portal are cheater and I am surprised that they donot have any telephone Numbers if you want to contact them.

This is horrible and never try ONline Shopping. Police also does not help.

INDIA IMAGE IS BECOMING WORST AND IF THIS CONTINUES ALL THE PERSONS WILL TAKE THE LAWS INTO THEIR HAND.

HOORIBLE INDIA ONLINE BUSINESS.

I have sent Birthday Gift but not reached so far.

Vinod
Indian gift protal is operated by CHEATS!!! it happend they took my money, gt replay from them they a outof stack, don't do buisness with this site...they big A$$ H$$$s
The same thing happend to me.I Ordered 2 Birth day gifts to my friend in US on May 3, whose order number is IGP217281 but they didn't deliver. I sent a mail to Asif Jafar and requested to refund my money but they delayed for 1 month and now they are saying we requested for a refund, we don't know enquire with your Bank and then they stop responding.Upto now neither delivered any goods nor refunded money I lost my money.If these thing are going on how can a person feel safe to send gifts through online????

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    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
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