Indian Gifts Portal / Intermesh Shopping Network Complaints & Reviews

I bought gift for my sister's birthday as they spoiled her birthday as order wasn't on time. it was rubbish gift which they sent to her wherein I ordered different but they sent her cheap one and wasn't on time as she waited full day for her parcel after that when I complained they didn't do anything regarding my complaints every time new advisor getting and was not able to sort it out.

Pathetic Customer Services
Rubbish...

I have ordered rakhi for my brother on rakshabandhan on indiagiftsportal on the 10th of aug 2016, they promised to deliver it before the 17th of aug 2016, however even on the 18th aug they neither have a tracking number nor ready to provide me the status, all that they say is we will get back to you soon, we will update you soon, give us some time and one more thing to add is they are not ready for the bulk orders, that sounds interesting,...

Ordered a box of chocolates in a basket which was $9.00

When i finished ordering their site asked meif i need a gift box for extra rs.199. I clicked yes and they charged me total of $.13.61 (9+for gift box) when called them no response. Sent them email no response.
Fyi -
Order information
Order id: igp858959 | status: dispatched
Qty. Name weight price per unit amount status
1 basket of butter...

Initially showing nice picture and at the time of dispatching people from indiagiftsportal informing that item is not in stock and new item arrived instead of older one and is good one. If we compare new with old then new seems downgraded item. I had booked gift and they cheated this way. When i cancelled order they said refund will take atleast 10 days. Now waiting for refund. They are updating reason on cancellation that "client has requested...

I selected a pineapple cake to deliver to india and they sent a different pineapple cake which was not even close to what i have selected... I am very much disappointed with what they did... I sent that cake for a special occasion and they ruined it... I am posting the picture below of what i selected and what they have deliver. First image is the cake which i selected and the second image is the one which they delivered.
When i complaint...

Order number: igp826636

Ten yellow roses order was placed on 7th may 2016 with indian gifts portal worth rs. 799/-. They confirmed 24 hours delivery and never delivered till today which is 11th may. I requested for order cancellation on the 9th may and 48 hours passed, no steps taken. They haven't given any status, no refund, no mail either!! Wasted my time and energy! I want my complete money back from them. Please help....

The complaint is regarding order placed on 8th may (3:30am ist). My order no. Ends with 029. As i am residing in us, i used the services of indian gifts portal to send gifts to my family on mother's day. The website of igp mentioned delivery within 24 hours. I am writing the complaint on 9th may (5 30 pm ist). My order has still not been delivered. I have called the customer service many times to always hear that the order is out for delivery....

I have bought gifts for my friends in India many times from different sites including IGP and have had excellent customer service for all other sites.
Recently I was trying to buy gift for mothers' day online from their site since their collection consisted of what I was looking for. I had technical difficult in selecting one of their products in my cart and was looking for a solution so first I called their customer service. This...

I ordered a valentine's day gift for my husband who is staying in the US. (I am staying in India). I recieved an email saying that the item was delivered and when I checked tracking details I was shocked to see that the product was delivered to someone else in a way too different location. I constantly fought for a month with the customer support team and there is no luck.

Please do not order anything from them, ... Never.....

I have placed two order from Indiangiftsportal on the same day and requested the delivery to be made on specific dates.

Order Numbers and issue is described as follows:

1. IGP786953 -- This order contains 4 products. Out of which only three product was delivered as per the requirement in the front poach. The 4th product was shipped by IndianGiftsPortal through DHL company which was not delivered to the recipient...

Sir my self jayant kumar soni i ordered gift from this site and not get delivered.
I paid a huge amount for this and they were not satisying my requirments..
I mentally frustrated.
I want to case on this company.
As it spoiled my relationship and m very much disregarded...
I am at that stage where i can not handle my self
There bpo provider are not replying me
They were not answering me propelybr...

The account with the company shows that they delivered the products to me. But I dint receive them. When asking for refund they are not even lifting the phone. Service center is not available...

The order id is 787317, the product was not delivered... When compalined about the same they asked for 24 hours .. Almost 48 hours iver still no response. They hung up the call when asked to make me talk to the manager, dont actually look into the customer complaints...

Order no. Igp 768923, which was ordered 23 days prior to the date of delivery, a day before the delivery i have contacted their customer care and they acknowledge it will be ordered at the schedule time, but da item was not delivered and when i contacted them .. There were not giving any specific time for delivey....

I had ordered a diwali gift to be delivered in UK. The order was placed through this website: http://www.indiangiftsportal.com/ after going through various websites. Due to the promise and assurance made by this portal that the delivery would be done within 3-5 days, I had gone ahead and placed the order worth 4k. It has been more than a month now and I haven't received assistance for this. All that the support executive and the...

I had ordered a gift (order id-IGP739973) from IGP.com on 3rd Oct "15 to be delivered to Christchurch, New Zealand. The order was cancelled due to unavailability of the product. After sending frequent e-mail & giving calls to IGP i was given a reference no.[protected] on 18th Nov "15 & i was assured that the amount of Rs 1354 will be reverted back into my bank account within 8-10 working days.. But i haven"t received any refund till date.....

I ordered an item for my brother as a birthday gift on 3rd of November. It was supposed to reach by 7th November max. But it has not been reached yet. And these bloody irresponsible people aren't doing anything. Neither they respond to my calls nor they updating anything about my item online. I live in US and matching Indian time and calling them is a pain, but still I call them almost everyday. They just say we'll deliver your item as soon...

I had booked three orders for Bhai Dooj (225 gm Kaju Katli with Roli and Chawal) on 01.11.2015 on "Indian Gifts Portal" for delivery to separate locations, all in USA. The recipients of two of the three orders received the delivery without the sweets (225 gm of Kaju Katli). Despite numerous follow ups no corrective action has been taken till today (13.11.2015) which happens to be Bhai Dooj. Please be careful while ordering anything...

Its regarding the captioned ID gift which was booked from the portal of IGP on 30/Sep. ID: IGP739205 This was a personalized gift, which I booked for my sister Ms Toshi Gairola (who stays in London and whose birthday was on 2nd Oct). The gift was booked in her name.The gift is undelivered to her. First I had a chat with an associate called Sampark of IGP on 5th Oct and he said"soon it will be delivered ma'm". After some days...

Placed order for birthday cake with smiley design from a number of cakes displayed on the website for a price of Rs.1850. Actual cake delivered after 3 days was simple ordinary cake worth not more than Rs.300. I have written thrice on this company's website "[protected]@indiangiftsportal.com" but no response from them....