[Resolved]  Indian Oil Co. Ltd. / LPG Department — not booking the gas in the comsumer no 06234 at howrah gas service code no . 99081686 .

sir i am holding the gas in the howrah gas service which is the distributer of indian gas . the staff of the company are refused to book the gas and told me to gate out from the office . i visit the office today and want to give the letter but they refused to take the letter also i am sending the copy of the letter to you . so please see the matter .

Date : 05.01.2008

To,
The Howrah Gas Service ,
11/1/4 Bhagaban Chatterjee Lane ,
P.O. Kadamtala ,
Howrah – 711101 .

Sub: Booking for the consumer no. 06234 .


Dear Sir ,

I Mr. Umesh Chand Tulsiyan holding the above gas in your office under the above cosumer no. 06234 . From 2 months I am making booking for refilling the gas in phone to you but till the date you are not taking the booking in the above consumer no. In between this I have call to you for more than 5 times , Yesterday on 04.01.2008 when I again call to you then you told me that you will not book my gas and cancelled the gas and you are not eligible for getting the gas. You asked me that come to your office with the identification and address proof of my .

After 2 month why you told this type of thing , without gas I am facing too much problem . While this gas connection in the above consumer is holding more than 20 years . This is nothing only the harassment which you done with me .

As you stated above , so I am personally coming to your office today with all the document which you have asked .

If after this you will not booked the gas then I may take legal action that will be contested at your risk and cost which please note .

Thanking You ,

Your’s Faithfully ,


Umesh Chand Tulsiyan
81 Chintamani Dey Road ,
Block – B , 2nd Floor , Flat no. 206 ,
Howrah – 711101 .

Encl : Xerox copy of Pan card , Passport , Ration card , Voter ID .

CC to : 1. G-9, Ali Yavar Jung Marg,
Bandra (East), Mumbai -400 051

2. IndianOil Bhavan,
2, Gariahat Road, South (Dhakuria)
Kolkata -700 068

3. Ministry of Petroliume & Gas
Govt. of India , New Delhi .
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Aug 13, 2020
Complaint marked as Resolved 
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My consumer no.41426 and I am a resident of New Delhi, Dwarka. M/s Jai Jawan Gas Service
(Code 9107206) is the distributor for my connection. I have been trying to contact the said agency
since 10th January, 2008(4 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],25087549,[protected] and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.
Binny Sharma, Flat No.102, Plot 40B, Saksham Apartment, Dwarka, New Delhi-110075
Indian Oil Co. should give one Toll Free No. for Booking and internet Booking system too. This may reduce the Complaint as l the IOCL Distributors have unqualified Local Staffs, They are unable to be polite while responding to the Customers. They have lack of behavioural practice and owners too are not interested in development of Quality staffs. They too bow in front of Power as general practice. IOCL is a blue chip organisation and should focus on customer relation development programme. If IOCL need help we are ready to extend our help and services.
Please Check the complaint and do the needful immediately.
Domestic gas bulk used in auto Rickshow...

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