[Resolved]  Indian Railway — Train Delay

Address:Buxar, Bihar

Hi,

I was travelling from Dumraon to ANVT ticket by train name BGP Garib Rath, no: 12353on 21/05/2010. The schedule arrival of this train at kharagpur is at 9 pm (approx). I had to go through severe metal trauma. No body from railway was ready to listen and help us. On top of that station master of Dumraon was unavaliable.

Let me know if you need any details from my side.

From Dumraon to ANVT ticket PNR-Number:[protected]
Phone No [protected]
Email Id: [protected]@gmail.com



Thanks,
Pankaj Kr. Tiwari
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Railway — Refusing to renew amnesty and Threatened to kill when objected

I am a daily commuter/passenger of local train, Hapur shuttle. I live in Shahdara and pick up train to go my office which is located at Barakhambha Road, New Delhi.
Yesterday, 30 October 2008, I went to Shahdara Railway station from my office to renew my amnesty/monthly pass at 7.45 pm. I stood in queue at counter number-5. A lady who was distributing tickets at this counter and I waited for my number. When my number came, she asked me and other passengers to go at counter number-6 to renew or purchase tickets. Again queuing up in the counter number-6 where Mr. Rajeev Gupta is distributing Tickets, refused to renew my amnesty and rebuke me severely. He also threatened to kill me when I objected his behavior and told him that I would complain against him. Then he started to abuse me and embarrassed me at front of all passengers.
It was the behavior of railway staff, Ticket counter staff, with passengers. The passengers wanted to travel with valid tickets but they embarrassed them.
1- Is it the manner to speak with passengers?
2- Is this type of threat given to passengers when they tried to purchase valid tickets to go their destination from ticket counter staff?
It is not a shame only for Northern Railway but also for entire Indian Railway department. It is the main reason that many people who travel by local trains do not want to buy tickets. They usually avoid buying tickets due to long queues and the unprecedented embarrassment which is given by Counter Staff.
This embarrassment can not be tolerated by law abiding people who do not want to make a journey without a valid ticket/ pass.
I want to lodge my complaint against this Railway ticket counter staff, Mr. Rajeev Gupta and because she has also equally guilt for this.

With truly
Manmohan Gaur
491, Bara Thakur Dwara
Shahdara, Delhi-110032
M-[protected]
Dear Sir

subject: Receipt No: B278404 dated :22/03/2009

With Reference to you above mentio. We here by inform you there was no rubber stamp on the receipt & signature of the passenger. There is no metion station name from where this palenty was collected.
please advise us whether this receipt orginal or duplicate. We received this receipt on Rewari Station.

Thanks & Regards
Surender Yadav S/O Sh. Rajkumar
village mumtazpur,
P.O.BOX NAHAR,
TAHSIL : KOSHLI
DISTT. REWARI
HARYANA
PH.NO.[protected]

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