[Resolved] Indian Railway — Harassment of the Passengers by Running Staff ( T.T.E.) of different Divisions. | |
Respected Sir, With due respect we would like to bring to your notice that we were traveling by Train No. 2322, Dt. 13.05.09 Ex Mumbai CST to Asansol as per the tickets below:- Passenger Name Sex Age Coach No. Bearth No. PNR No. 1. Om Prakash Drolia M 62 B1 57 [protected] 2. Santosh Devi Drolia F 57 B2 17 [protected] 3. Sanjay Drolia M 35 B2 19 [protected] 4. Sunita Drolia F 30 B2 20 [protected] 5. Chirag Tekriwal M 18 B2 31 [protected] 6. Arun Tekriwal M 49 B2 47/13 [protected] 7. S. Tekriwal F 43 B2 47/47 [protected] 8. P. Tekriwal F 20 B2 55/23 [protected] Out of the 4 (four) tickets bering PNR No. [protected], 2 (two) passenger were to go to Howrah where as one had to get down at Dhanbad, So we decided to get our tickets Extended & Splited. We contacted running train staff Mr. S.L.Khare ( TTE ) Ex Itarsi to Jabalpur to do the needful but he very simply denied and asked us to get it done by the next TTE from Jabalpur. Mr. G.P.Mewari ( TTE ) Ex-Jabalpur to Allahabad boarded the train & extended two tickets Ex Asansol to Howrah vide BPT No. G520239 & showed his inability to split the tickets. Next Mr. R.K.Gupta (TTE ) Ex- Allahabad to Mugalsarai said he was on a short route & asked us to get it done by running staff. Ex. Mugalsarai, Mr. Ghosh/ Mr. Mishra ( Ex. Mugalsarai to Howrah ) Splited our tickets vide BPT No. M285634/35 at Mugalsarai at mid-night. Sir, we strongly regret to state that the running train staff either not aware of the railway rules & regulation or they simply refuse to co-operate with passengers. Just for a simple procedure we had to run from person to person had to be awake till mid-night to get our request full filled We therefore request you to kindly look into the matter & take action against the above mentioned Train Running Staff (TTE ) under intimation to us so that this kind of deal is not repeated again & a bonafied Passanger can avail all the facility provided by Railways Smoothly. Thanking you in anticipation. Yours Faithfully Om Prakash Drolia 7/1, RaiMoni Lane Asansol 713301 Ph.-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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The Railway Minister,
Rail Bhawan, New Delhi
Subject: Complaint against problem faced during travel in Train No. & Name: 2423/DBRT RAJDHANIEX dated 4th November 2009 from New Coochbehar to New Delhi PNR No : [protected]
Respected Mamata Ji,
I had booked my ticket from New Cooch Behar to New Delhi PNR No : [protected]. Due to some unavoidable situation I could not board the train from New Cooch Behar and boarded the train from the very next station New Jalpaiguri.
Surprisingly after entering the train I found that my seat/berth was allotted to some other passenger and TS misbehaved with us and started arguing. He also threatened us stating that I have to adjust in one seat. Over and above that he was referring that according to Railway rules we can be penalised for travelling without ticket.
I’m disappointed with the attitude of the TS Mr. P Sangwan showed to us. In our country we believe “atithi devo bawah” and don’t practice it.
Kindly look into and ensure such behaviour is not repeated by railway staff with passengers.
Regards,
Suman Das
[protected]