Indian Railway — Passenger safety

I aws travelling fron Delhi to New oochbeher on 29.11.09 by North East Express. I observed the express train was only a express by name, not in status. Especially in Bihar peoples used this train as their local train, we do not have to argue with them, because they were local & having several small group enters in to the reserved coaches. I had a kid of 1 year with my journey. We could not seated comfortable in the coach, our seat was requested to share by the local passengers, after every 10-15 minutes they need to spite, by chewing Pan or Tobacco, for this they open window frequently. My Kids fallen sick because of Running wind in the M/o November end. When will these people realise that they are getting headache of few peoples because of their behaviour? Is their any educated peoples is this area so they can teach their neighbour.
I also was returning from New Jalpaiguri on 12.12.09 by a special train. The train was routed Khagaria - Samastipur- Muzaffarpur - Moradabad - Delhi Route. I Found The train was running panctual up to Samastipur after that the train was forcefully stopped at different stations by pulling chain. I was informed by the local pasengers that this is common practice in This route. Wah! keya Baat hay! Again I need say is their any Good Bihari who can understand the pain of Railway pasenger?