[Resolved] Indian Railway — TICKET REFUND | |
Myself Madhumita Roy Citizen of India and currently staying in Noida would like to bring to your notice that i have booked one Ticket for my mother with INDIAN RAILWAYS from New Delhi to BARDDHAWAN JN., with the PNR# 72832458 on 28june-2007 through ONLINE. However due to some reasons i had to cancelled my ticket and i did the same through online.I did not get my refund and i was communicated by on of the railway representative that i will get the refund and it will be directly credit to my DEBIT CARD. I have been dialing the customer services no. for quite a loan but did not get any reply . So looking forward for your co-operation and would appreciate if you solve my query ASAP. Regards Madhumita Roy Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
To,
Manager
Indian Railways
Subject :- Ticket Refund
Dear Sir/madam,
Ticket Details :-
PNR No. :[protected]
Train No. :- 2462 ( mandore express )
Dated :- 21/04/2008
Ticket no. :[protected]
I have book the ticket of railways on 20/04/2008 at status of WL/15, my travelling date is 21/04/2008 at time of chart perpared, my ticket is not confirm ( WL/7 ), one of my friend is going to jaipur ( by road )he says i drop you the jaipur, there you can take bus for delhi, i immegately gone to jodhpur station counter for the refund, but they have not given my the refund back they says ( it will not refund the because system is hang ) i ask him can i refund the ticket at jaipur station, he says you can refund the ticket at jaipur station there is problem, then i will go to jaipur station i think around 2:00 clock, and person who is setting on 10 no. counter, he says i will not give you refund, you have to take the refund from jodhpur !!
now sir, you told me where i go, for this complaint !!!
please help me out on this circle !!
i very much fed-up for this behavouir like this !!!
Thanks
Amarpreet SIngh
Mobile :- 0091-[protected]
Manager
Indian Railways
Subject :- Ticket Refund
Dear Sir/madam,
Ticket Details :-
PNR No. :[protected]
Train No. :- 2462 ( mandore express )
Dated :- 21/04/2008
Ticket no. :[protected]
I have book the ticket of railways on 20/04/2008 at status of WL/15, my travelling date is 21/04/2008 at time of chart perpared, my ticket is not confirm ( WL/7 ), one of my friend is going to jaipur ( by road )he says i drop you the jaipur, there you can take bus for delhi, i immegately gone to jodhpur station counter for the refund, but they have not given my the refund back they says ( it will not refund the because system is hang ) i ask him can i refund the ticket at jaipur station, he says you can refund the ticket at jaipur station there is problem, then i will go to jaipur station i think around 2:00 clock, and person who is setting on 10 no. counter, he says i will not give you refund, you have to take the refund from jodhpur !!
now sir, you told me where i go, for this complaint !!!
please help me out on this circle !!
i very much fed-up for this behavouir like this !!!
Thanks
Amarpreet SIngh
Mobile :- 0091-[protected]
sir,
due to some unavoidable circmustances i could not travel on date which i have booked through e- ticket, pnr no.[protected], train no.8030/SHM LTT EXPRESS from tatanagar to durg. dated 28/02/2010 booked on 18/02/2010 from bhilai.
so you are requested kindly file a tdr and give the claims as soon as possiable.
due to some unavoidable circmustances i could not travel on date which i have booked through e- ticket, pnr no.[protected], train no.8030/SHM LTT EXPRESS from tatanagar to durg. dated 28/02/2010 booked on 18/02/2010 from bhilai.
so you are requested kindly file a tdr and give the claims as soon as possiable.
Dear Sir,
I booked a ticket from Delhi to Dound by train number 12628 Karnataka express, travel date as 22 Dec 12, and PNR is[protected]. However it was not confirmed and stopped at WL 8,9,10,11. I got this info when I reached New Delhi station at 8:00 pm, and I checked with TT on station and he suggested taking general ticket and checking with TT on train whether any seats are available help with accommodation. When I checked with TT on train but was not traceable at the time of train departure, hence we sat in general compartment (with two female member, two kids and luggage). I noticed that, it was not at all possible to travel further in General compartment, I got hold of TT at Bhopal and got a receipt to travel in Sleeper class without confirmed ticket and I moved my family to sleeper coach and travelled sitting at various seats whichever is vacant. During getting ticket at Bhopal I asked TT/TC about the refund for this non confirmed 3AC ticket and he confirmed that, full amount will be refunded and can be done at Pune.
I checked at Dound after getting down at 9pm on 23 Dec 12, at Ticket reservation counter ticket issuing officer told me that cancellation counter is closed now, come at 10 pm tomorrow i.e. 24 Dec 12. As I am residing at Pune I checked at Pune station and Mr. Tiwari at first floor of internet ticketing counter, told that “this ticket cannot be refunded here you have to contact Delhi station for this”.
I don’t know what is the procedure to get refund for this ticket? When I checked online I found that tickets can be cancelled at any station. Ultimately I spent around INR 8500/- (5570+936+2000) to travel to Dound that too sitting in general compartment and sleeper coach. This is not at all justifiable.
Hope you understand the situation and expect that you will help me getting this refund asap.
Thanking you and expecting your speedy solution
Regards,
Suneel B Patil
[protected]
I booked a ticket from Delhi to Dound by train number 12628 Karnataka express, travel date as 22 Dec 12, and PNR is[protected]. However it was not confirmed and stopped at WL 8,9,10,11. I got this info when I reached New Delhi station at 8:00 pm, and I checked with TT on station and he suggested taking general ticket and checking with TT on train whether any seats are available help with accommodation. When I checked with TT on train but was not traceable at the time of train departure, hence we sat in general compartment (with two female member, two kids and luggage). I noticed that, it was not at all possible to travel further in General compartment, I got hold of TT at Bhopal and got a receipt to travel in Sleeper class without confirmed ticket and I moved my family to sleeper coach and travelled sitting at various seats whichever is vacant. During getting ticket at Bhopal I asked TT/TC about the refund for this non confirmed 3AC ticket and he confirmed that, full amount will be refunded and can be done at Pune.
I checked at Dound after getting down at 9pm on 23 Dec 12, at Ticket reservation counter ticket issuing officer told me that cancellation counter is closed now, come at 10 pm tomorrow i.e. 24 Dec 12. As I am residing at Pune I checked at Pune station and Mr. Tiwari at first floor of internet ticketing counter, told that “this ticket cannot be refunded here you have to contact Delhi station for this”.
I don’t know what is the procedure to get refund for this ticket? When I checked online I found that tickets can be cancelled at any station. Ultimately I spent around INR 8500/- (5570+936+2000) to travel to Dound that too sitting in general compartment and sleeper coach. This is not at all justifiable.
Hope you understand the situation and expect that you will help me getting this refund asap.
Thanking you and expecting your speedy solution
Regards,
Suneel B Patil
[protected]
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This is to inform you that , i was try to book the ticket from (23.12.2007)chennai to madurai in online (tuthcal ticket). But i am not able to get the ticket . Because of the receasone your website very very...................slow like HILLS TRAIN. Pls Take a nassasary action.