[Resolved]  Indian Railway — Handicap Reservation Quota Or General Compartment

I booked a ticket in Handicap reservation Quota for[protected] in Vidarbha Express. Birth No. was 1 & 2 in SL1 compartment. This compartment was attached to General Compartment. When I try to enter inside, it was already occupied by General Class people. As it was crowded, I am unable to go inside and missed the train.
It was stupidity by rail authority that they had given this compartment near to General Class. General Class is always crowed and Handicap people may get hurt because of outside crowd.
Secondly name SL1 is similar to S1, hence it may confuse most of the people to get in right compartment.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Sir/Madam,
I want to ask, Is it necessary medical certificate should be in local language.Railway will not accept if it is in Hindi.I want to divert your attention towards a booking clerk in Varkala Railway Station.Once I went to
Varkala Railway station to book my ticket to Ernakulam.As I am living in Jaipur so I have a Railway Concession certificate in Hindi.I present my concession certificate to malayalee staff at the window.After cheking my certifcate he said I can't give you concession ticket because whatever it is written in the certificate I can't understand because I don't know Hindi so you should bring certificate in Malayalam or English then I will you concession ticket.I had a long argument with him in this matter but he didn't agreed to give concession ticket to me.After that I went to the station master .He was kind person he checked my certificate and he find nothing wrong in my certificate and he called him by phone and asked him to give the concession ticket after that I got my concession ticket.I got my ticket but I was really hurt thinking our own people are not giving any respect to our National language Hindi. It's shameful.I want Railway Minister or other Railway Officials should seriously do something in this matter.After all Railway is not a State property It is Central and most of the work are done in Hindi or English.

Thanking you
Anilesh
email id.[protected]@yahoo.com

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