sir,
i had a very bad day... today... i dont know whom to blame... off course... finallly came to the conclusion that it was my fault for not having booked my tickets in advance. But would like to highlight some few stunning and shocking things observed by me ...
sir i came to the platform of Guwahati Railway Station ...at around 05:05 am since i had to buy the tickets for Jan Shatabdi Express upto Dimapur along with my family. I was shocked to hear that the counter clerks announcing that the tickets are exhausted... I went to all the counters begging them for the ticket as i had to attend my office in diphu... it was very urgent... but to my dismay, evryone refused... saying that the tickets are over... even i could not get a waitlisted tickets... by that time it was around 05:40 am...dissapointedly i was talking with my family, when a porter approached me and asked me to come to the corner... One gentlemen came from inside the booking counter and asked me to fill up the requisition slip and give it to him along with Rs. 1000/- ( Rupees One Thousand Only), where as the original ticket cost is Rs. 102/-.. I was shocked to hear that and i refused for the 4 tickets and instead asked for one ticket 4 me so that i dont miss my office.. I was shocked to see him get the ticket within 10 minutes and that too the ticket was printed at 05:51am... Whatever, i rushed for the train at platform no 4 and took my family also comprising of my elderly mom, my wife and my niece thinking that the Ticket Collector may help me get tickets for them as well... I approached one of the T.T.E and he said u may get but u have to pay around Rs. 367/- thats twice the fare from originating to destination station plus some penalty charges normally implied for travellers travelling without tickets. But I was shocked further to see that the T.T.E was giving hand to hand tickets.. aorund 10 to 15 tickets... he issued from the platform itself that way...
Now my simple question is that ... WAS THE TICKETS REALLY EXHAUSTED AT THE COUNTERS OR ALL TICKETS SOLD OUT...IF SO HOW COULD I GET A TICKET AT A HIGHER PRICE????????? AND HOW COULD THE T.T.E ALSO ISSUE SUCH A NO OF TICKETS IF THE TRAIN WAS FULL BEFORE VERIFYING THE BOGGIES... .
Sir, i managed to reach my destination but i had to leave my family in the platform and they came later via Jorhat Special Express Train at 2:30 PM. I request you to kindly look into the matter and see that such incidents dont occur anywhere in India...
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I am very disappointed to see that sleeper coaches have gone very worst, due to the extra middle seat hanged in the side births. The senario of the coatch is so bad, like a fish market. Its so crowded, and uncomfortable to seat.
So, I please request u to not make the railway a earning house, ignoring the comfort of the passengers.
If you dont feel my above complane a authantic one, than u please travell once in mumbai - hawra mail and u will fell the pain of a common person.
Waiting or ur earlier n possitive response.