Indian Railway — Discomfort caused due to irresponsible behaviour of station staff and train staff

Honourable Sir,

I am a resident of Kulpahar (Dist Mahoba, U.P.) and a Doctor by profession. I have been traveling through U.P. Sampark Kranti, Train No. 2447 quiet frequently. All the time I suffered with lots of problems here at the railway station kulpahar because of the Railway Employees of different Cadres like Station Master and Running staff of the train i.e. the conductor of the A.C. Coach and the attendant.
Sir, Kulpahar is the Tahsil Headquarter of Dist. Mahoba having a Population of around 40 -45 Thousand along with the Biggest Missionary Church of the area. The station is on the other side of the town. We the resident of whole area wants the platform on the town side which is already sanctioned since last 16 years. Kindly notice.
Sir, This time that is on 29th of October I was traveling with a E.Ticket, PNR No.[protected] From Kulpahar to Nizamuddin in A.C. 2 tier. I requested on behalf of the co travelers traveling towards delhi after holiday, to ASM kulpahar to manage the Jhansi –Banda Passenger train(train no. 215 down) on the Main Line as it was coming before to U.P.Sampark Kranti ( as this is a single track section and crossing takes place on stations only) so that train no. 2447 may be taken on the loop line for the convenience of the reserve passengers. But the ASM ignored it .It created
lots of nuisance with the passengers having reserve tickets in finding out their different reserve bogies. I being a cardiac patient along with my pregnant wife did
faced the same. The Major Problem I faced was the behavior of the Conductor Mr.S.K.Gaur and theAttandant Mr.Babulal who did not open the door although we were shouting outside with our tickets, telling that we are a bonafied passenger of the A.C .2 Tier. He opened the door and shut it again. Then when the train was just about to move both of them discussed something and finally opened the door .It was a risk on my life in boarding a running train while standing between two trains .Please also note that the train staff was drunk at that time.
May I pray you to have an amendment for the important trains to be taken on the platform only specially in night hours .Sir, unfortunately it is not the first time when incidences like this happening, almost all the times we face the same problem.
Several times the big authorities like DRM and other were requested by the public to manage the same . This time also I longed a complain in train’s complaint book & with station suprentendent at Nizamuddin rly station copy of which is with me.

Kindly do the needful as it is being repeated again and again.

Dr. Aditya Prakash Verma
4378 – B -5 & 6
Vasant Kunj
New Delhi 110070
Mob. No.[protected]