[Resolved]  Indian Railway — PLATFORM CHANGE OF RAJDHANI EXPRESS ON KANPUR RLY STATION WITH OUT PRE ANNOUNCEMENT.

I HAD REACHED THE KANPUR RAILWAY STATION WITH MY FAMILY (WIFE AND 2 DAUGHTER)TO CATCH THE 2302 DN KOLKATA RAJDHANI EXPRESS ON 29TH OCTOBER 2008.
THE TRAIN WAS SCHEDULED ON PLATFORM NO 6. SO WE ALSO WAITING ON PLATFORM NO 6 FOR THE TRAIN. BUT SUDDENLY OUR TRAIN REACHED AT PLATFORM NO5 WITHOUT ANNOUNCEMENT. (PLATFORM NO 5 AND 6 ARE NOT JOINED PLARFORM)
WE ARE LUCKY TO CATCH THE TRAIN AT THE LAST MINUTES BY RUNNING WITH HEAVY LUGGAGE WITH SOME ACCIDENT WITH OTHER PASSANGER.

NOW MY QUESTION IS IT RIGHT TO CHANGE THE PLATFORM OF RAJDHANI EXPRESS(VIP TRAIN) WITH OUT PRE ANNOUNCEMENT.
WE ARE LUCKY TO CATCH THE TRAIN BUT MANY OF OUR COPASSENGER COULD NOT CATCH THE TRAIN.

I HAVE ALREADY MEET THE STATION MASTER AND ANNOUNCEMENT INCHARGE(MR MISHRAJI) REGARING THIS MATTER. BUT I DID NOT GOT
APPROPRIATE ANSWER.

SO MY REQUEST TO RAILWAY MANAGEMENT TO TAKE ACTION REGADING PLATFORM CHANGE ON THAT DAY WITHOUT PRE ANNOUNCEMENT.
I THING IT IS REQUIRE TO KEEP FAITH ON RAILWAY.



DATE[protected]NITAI CHAND BAG)
PNR NO[protected]PASSANGER)
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Railway — Last minute Platform Changing

Dear sir

Railway is playing game with the life of the passengers by the way of
last minute changing of platform after displaying it on the diaplay boards at the
entrance of the concerned station.
Please refer the Train No.12633/Kanaykumari Exp.
On 26th June at Tiruchchirapli(TPJ) station even at 22.00 hrs the
Platfrom no. was shown as 4.The coach position indication disply also shown as Platform no.4
I along with my aged mother 70YRS & other family members were waiting
at the P. NO.4 for the train.Ticket PNR Nos.[protected] &[protected](one ticket
was taken from MLMR QUOTA).BUT at Plat form no.4 at that time another
exp train to Rameswaram was halting for a long period.
Later we heard announcement that the train 12633 is arriving at Platfrom No.3
Along with my family including very old lady & luggages I had to run
throgh the sub way to reach Plat form NO.3..We felt utmost deparate & more over
the coach position indicating display board also not working
there at Platform No.3..Terrible task to find the B1&B3 coatches..Last minute we alight the train cursing our fate & of course the irresponsibilyty of the
official at that Station.
Please note that Last minute platform chages causes heavy
rush,stampades & major accidents.
So the authorties may kindly look in to the matter & fix the
responsibility of the officials..

-yours truly

Vinod.R

Mob.[protected]
0 [protected]*

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