[Resolved]  Indian Railway — Confirm ticket but no coach

Address:

Odisha

My parents (senior citizens) are travelling from allepy to roukela with confirm ticket prn no: [protected] train no: 13352/ dhanbad exp, when they arrived 2 board the train they find that A2 ( 12, 14)coach is not attached to the train. On enquiry with the allepy station master the reply was he doesn't know anything, he asked them to board A 1 without allocating any specific berth, and were informed that at chennai A 2 may be added. My question is what kind irresponsible behaviour is railway showing. Speaking fromm parents point of view they are aged people is it possible for them to shift all the luggage from A 1 to A 2 at chennai that to the stop is at 10 pm , at present they are sitting in somebody else berth when they arrive they have to hop seats with the luggages. My old parents have to go through mental and physical harresment inspire having a valid ticket. Pls give me a conivincing reply, or I am ready to go to consumer court.

Thank u,
Roby.c.b
[protected]@yahoo.com