| Address: | Thiruvananthapuram, Kerala |
Sir.
I am also having a complaint. I booked two tickets from Trivandrum to Guruvayoor on15.1.2011(Departure -Night 11.15 from Tvm) in 2nd AC sleeper waitlisted as 3 & 4. I reached at Tvm station at 11 .15 o"clock. But waiting list not cleared and TTR not allowed me to travel in that train.Next day morning I presented the ticket for refund. But the authorities rejected the claim by saying that 6 hours passed from departure time of the train. Sir, is it justice? Railway has no loss relating my ticket. Another passengers travelled and so the waitlist not cleared. I have suffered physically and mentally so much. Why cant Railway refund the untravelled (paid in advance) fare about Rs.1300/-.? Here, the cancellation is none of my fault. I am ready to travel. Railway not permitted for W/o clearance of waitlist. As such Railway is liable to pay the fare at any reasonable time when I claimed. The common time lag of 6 hours not applicable here. If iam cancelling a sure ticket after departure of train it is O.K. Here I am compelled for cancellation. Common justice is to refund my fare urgently. Who will redress this grievance Sir?
Valsan PM.. C.Poil.P.O. Kannur 670502([protected]@gmail.com) Was this information helpful? | 
Indian Railway — Refund of ticket Fare
I had booked e ticket bearing PNR No.[protected] for the journey from Nasik Road to Nagpur for the date 04.11.2010 & status of the reservation was wait listed 14 & 15. Before a day of the journey, it was not confirmed but it was just came down to W/L 12 & 13. In the peak season, it was not possible to confirm the same. So, I have tried to cancel eticket online. But, due to some technical problem occured during the cancellation process, I could not cancel it. Then I have cancelled it by offline on 03.11.2010.On the return of the journey from Nagpur, it is come to know that the proceeds of the cancelled ticket was not credited into my account with Bank of India, Junnar Branch. On the inquiry over the telephone to IRCTC, New Delhi, it is know to know that the said ticket was confirmed on the journey date i.e. on 04.11.2010. However, I have not performed the journey as it has already been cancelled by me offiline. They have suggested me to file TDR to get refund. On 18.11.2010, I have filed TDR. As per rule of the Railway, it is to be refunded within 90 days. Till date, I could not get it.
My humble request to Railway Authority to process the same as early as possible.