[Resolved]  Indian Railway - Southern — Harrasement

This is the complaint againts the Booking Clerk Mr. AzaguMani, Passenger Reservation Booking counter at Kodaikanal.

I went to reservation counter and first greeted him with due respect and submitted a neatly written reservation form with station code.
He throwed on my face and asked me to write full station name, not the station code. I smiled and obeyed his order and wrote another form and gave it to him.

He shouted at me saying that just for 345 KM ( from KQN to JTJ) you are making a reservation. You are not a passenger and he cursed his job that for passenger like me he has to do reservation and use a computer. He advised me to go in general coach. I slowly explained him it is 7 hours travel that too during night time and I am with two daughters. After much difficulty I had to hear a lot o[censored]ncultured and uncivilized words from him and on repeated request he made reservation and gave the ticket. I was very much ashamed by his treatment infront of my wife and two children.

I work as a Lecturer and I know the rules of railway. He treated me like this, then I wonder how he would treat with other fellow passengers who seek help in knowing train name, station code etc.

I strongly object the existence of such people who sitting in a responsible place and treating other public so illy.

I request the authorities to take severe action againt Mr. Azagumani, Booking clerk at Kodaikanal reservation counter. I am prepared to appear before an enquiry if needed.

Thanking you in anticipation.

H.FaheemAhmed
35/16 Neeli Field Mosque Street,
AMBUR-635802
Tamil Nadu.
Phone : [protected]