[Resolved]  Indian Railway — Booking OF WRONG RESERVATION PNR NO. [protected] & TICKET NO. 30063046

Address:

Visakhapatnam, Andhra Pradesh

1. I have the honour to submit you the following for your kind favorable action please.

2. Due to my father’s illness I alongwith my family proceeded on leave to my native place near to Rewari, Haryana.

3. On 25th May 2009 at 0800 hrs, I made a TATKAL reservation at Rewari Junction (Rly Stn) for the journey for myself and my family (wife and two sons) from Hazrat Nizamuddin to Visakhapatnam in 2nd AC under “TATKAL QUOTA” for 30th May 2009 by 2722 Dakshin /Link Express. I was the first person at the counter and my requisition was from Hazrat Nizamuddin to Visakhapatnam . Since the printer reibbon was not working properly and the ticket could not be printed so I have been issued a manuscript ticket for Visakhapatnam in A1 coach with their office seal and signature.

4. On 30th May 2009 I alongwith my family reached at Hazrat Nizamuddin Rly station at 2230 hrs since my train was scheduled to depart at 2250 hrs at night. I boarded the train, while checking of ticket by the TTE, it was told me that the ticket is wrong as the reservation has been made to Hyderabad instead of Visakhapatnam and and this coach will be delinked at Kazipet Jn on 31 May midnight this put me and my wife in a great sock as the ticket has been issued for Visakhapatnam which is a handwritten(copy enclosed).

5. However, I traveled on this reservation upto Kazipet and this perforced me to get down for changing to general compartment with baggage in the midnight at 0130 hrs. This change of compartment from 2AC to ordinary class lost our peacefulness and gone through a lot of mentally agony, since we could not sleep throughout the night.

6. I requested to the railway authorities but no action has been initiated till to-date . In view of the above, may I therefore, request to kindly find out the facts, how the reservation has been booked to Hyderabad since the requisition was for Visakhapatnam and necessary action be taken to grant me compensation of Rs. 50000/ for undergoing mentally agony thought the journey.