[Resolved]  Indian Railways — Cockroaches and insects in AC compartments

Address:Andhra Pradesh

Hi Sir/Madam,

I was travelling with my family along with 2 kids (4yrs and 4months old) in 3 AC and 2 AC between Bangalore and Rajamundry.

From Bangalore to Rajmundry travelled in Sheshadri Express on 03/12/2010 by 3 AC.

From Rajmundry to Bangalore travelled in Hatia - Yesvantpur Yesvantpur Express(2835) on 06/12/2010 by 2 AC.

The 2AC compartment wasvery old and in bad condition with the seats where as 3AC compartments were very good.

The worst thing of all is cockroaches and insects in the AC compartments which are creating lot of problem. My both daughters were bitten by cockroaches and are suffering from wounds now.

This problem is very common in all the trains in Bangalore Howrah route as i travel frequently in these trains.

Inspite of paying huge amount for the AC travel we are getting facilities and above that we have to deal with insects.

Pathetic is the feeling whenever i think regarding there and the poor maintenance by Indian railways. All they want is money and not customer satisfaction.

Is the indian railways thinking that whatever may be the situation indians will travel in railways under any circumstances and with all the dirty maintenance.

Please look into this for the good of the public.

Regards,
kranthi Kumar Y
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information