[Resolved]  Indian Railways — Non availability of TTE in reserved Coach

Address:

Bhopal, Madhya Pradesh

I was supposed to travel in train no. 4313 Dadar-Bareilly Express from Bhopal to Jhansi on 8th of November 2010 at 22:40 PM. My Berth and Coach No. respectively were 57, S-5. PNR No. [protected]
But, as soon as the train reached Bhopal Junction there was a heavy rush in the train and it was over-crowded. Many people were travelling without ticket or on waiting list ticket who are not supposed to board on train. I was having reservation but in-spite of it I was not able to reach my berth due to immense rush in the train. People were lying on the corridors near and in the toilets. There was so much crowd that i could not entered my bogie due to pushing and over -crowded. Then I searched for TTE who could have helped me but in-spite of being on his duty he was not present near by the train so as he can solve my and other passenger's problem.Then I approached towards AC Bogie which was 5 compartments behind it.There I contacted AC -TTE whom I told about my problem, but he Irresponsibly answered me to get back to my coach where I'll find Sleeper Coach TTE who was not present there on his duty. In This mixed confusion and running suddenly the Train whistle blowed and the train went away and I missed my train due to such irresponsibility of TTE who are supposed to help passengers but they didn't, who allowed people without ticket and people having Waiting List Ticket to board on train. Because of this only, I missed my one more train from Jhansi Junction to Kanpur Central, which I needed to catch next day morning at 6:00 AM from Jhansi Junction so as to attend my duty.
PNR No. of the Jhansi-Kanpur Train : [protected] (1109 JHS LKO Intercity Express)
Coach and Berth No. : C1/0045/WS
Note:
(1)My Complaint is that if any TTE was on duty on coach no. S-5 then where was he?
(2)If Railway didn't appointed any TTE in that particular coach then it was Railways Mistake due to which many passengers suffered.
(3)In these circumstances when I reached AC-TTE his attitude was not good towards the fellow passengers he was irresponsible which didn't suited any Public Servant's behaviour.
Lost which I have suffered due to this irresponsibility of Railways:
(1) From Bhopal to Jhansi amount of ticket : Rs. 150.00
(2) From Jhansi to Kanpur amount of ticket : Rs. 255.00
Moreover this I didn't reached my duty on time which ultimately resulted in a leave.
Therefore, I request you to refund my above amount and please take appropriate action against the TTE whose absence resulted in this, so as no more people need to suffer this type of mental stress in further future.

S.N.Shukla
10/3 Shalimar Sterling, Near Apsara Talkies, Raisen Road Bhopal-462023
Mob. [protected], [protected]