I RESERVED A 2 TIER AC BIRTH FOR TRAVEL FROM LUCKNOW TO DHARWAD ON[protected]. ACCORDINGLY, I RESERVED FOR THE JOURNEY FROM DHARWAD AND PAID FARE OF RS.1935 & DETAILS OF TICKET ISSUED ON[protected] AT DHARWAD WERE AS UNDER:
(A) BJU-GWALIOR MAIL .. COACH A1 .. BERTH 29 (UPTO JHANSI)
(B) GOA EXPRESS ... COACH A2 .. BERTH 29
THE DETAILS OF PNR & TICKET NOS. ARE AS UNDER:
(A[protected]
(B[protected]
ALTHOUGH, I APPLIED FOR TICKET FROM LUCKNOW TO DHARWAD VIA JHANSI, WHILE ISSUING TICKET, THE CLERK HAD NEGLIGENTLY MENTIONED THE PLACE OF BOARDING (IN R/O GOA EXPRESS) AS H.NIZAMUDDIN INSTEAD OF JHANSI. THIS ASPECT WAS NOT NOTICED BY ME AT THAT TIME.
ACCORDINGLY, I TRAVELLED BY BJU-GWALIOR MAIL FROM LUCKNOW TO JHANSI ON[protected]. AT JHANSI, WHEN THE GOA EXPRESS ARRIVED, I OBSERVED THAT THE BERTH RESERVED FOR ME WAS ALLOTTED TO SOMEONE ELSE. WHEN I ENQUIRED THE SAME WITH TTE, HE SHOWED RUDE BEHAVIOUR AND DENIED ANY SEAT/BERTH.
THIS HAS RESULTED IN LOT OF INCONVENIENCE & MENTAL AGONY TO ME IN ADDITION TO FINANCIAL LOSSES. I AM OF THE VIEW, HAVING RECEIVED THE FULL AMOUNT, A PASSENGER SHALL NOT BE TORTURED FOR TECHNICAL ERRORS OF THE DEPARTMENT.
PLEASE LOOK INTO THE MATTER & TAKE ACTION AGAINST THE TTE WHO RUDELY ACTED WITHOUT LOOKING INTO THE REALTY OF THE SITUATION AND COMPENSATE ME. Was this information helpful? | 
Chief Vigilance Officer (Railway)
Jhansi Mandal
Jhansi
Sub : Complaint against my reservation PNR No. B[protected] & B[protected]
We were coming back from Lalitpur to Kanpur with my family by Pushpak Express Train No. 2534 on 27.01.2009 vide my reservation ticket in sleeper class under PNR No B[protected] for three(3) birth RL WL/30, 31, 32 & other PNR No. B[protected] for one (1) birth RL WL/74 thus upto the last movement from journey start our reservation status under waiting list on 27.01.2009 .
With reference to the above, we entered in the train in schedule time 12:40 AM to start journey in sleeper class S-12 coach the coach was full. We request to TT on duty to provide any birth to us but he say he has no birth, we again contacted to TT at Jhansi to check Jhansi Cota and release us birth against my reservation if possible but he again say sorry as he had no birth after half (1/2) an hour approx 3:00 AM in mid night we again approach to same TT on duty than he provide me only two (2) birth No.39, 40 in S-7 Coach from Orai photo copy of the same ticket is enclosed for your perusal on which he has noted birth No. 39 & 40 in S-7 in his own writing. while more birth are available in Orai station. When we came to S-7 coach from S-12 coach in Orai station and saw the TT on duty have verbally allotted two birth to other persons in same coach birth No. 32 & 49 after taking Rs.150/ for each birth without any receipt and not provide any birth to us while we ware entitled for allotment on priority, you can understand at Midnight we have faced a lot of problems during the journey with my family.
Kindly Look in to the matter and take appropriate action against the said TT on duty, we shall feel oblige if you can take immediate action in the above matter and inform us about the same.
Thanking You,
Sunil Kumar Agarwal
260 Tejab Mill Campus
Anwar Ganj,
Kanpur
Ph.: [protected]
CC: DRM - Jhansi
Encl : as above