[Resolved]  Indian Railways — Tatkal Booking Debacle

Dear Indian Railways:
Why should you have this Tatkal scheme as if Indian Railways Care for Indian citizens when following is the fact for Indian citizens go higly disappointed without getting the ticket even when they are prompt in planning their journey 5 days before - the railways permitted schedule for their urgent journey - WITHIN 2 MINUTES OF THE EARLIEST TIME IN AN ATTEMPT TO AVAIL THE FACILITY. How can this happen when each ticket booking time should take atleast a minute and the ticket on offer are typically in any permissible trains are atleast 15 of second AC, 15 of Third Ac, and atleat 150 of Sleeper Class and we do not get reserved ticket in less than 30 mintes combined of all together. How can this be possible without the cunnivance of some insiders of railways with agents - for consideration(agents try this way too for sale in black apart from their share of agent quota and why then agent quota is entertained). This the Indian public has to suffer while paying their money and time in times of emergency and go disappointed and also losing some of their money while cancelling the wait listed tickets. Once the consumer, the Indian public, pay to Indian Railways this way EVEN while unable to utilize the services for total mismanagent and cunnived things of insiders of Indian railways, the compensation, the Indian Pulic to get when fought in forum shall just not the awarded one and what the consumer insist and press will only be demanded. Therefore before we could proceed to one such thing (even after this information if Indian Railways remains debacled on this issue they shall simply lose any right on arguing on compensations). It is requested to Indian Railways go through with computer generated timings of how the takal ticket booking is handled for each ticket and answer to Indian public if such a situation is order that despite the system of tatkal booking the ticket booking comman man would not be able to get ticket even when they try by earliest of 5 days in advance and inside 2 mintes of their attempt. PLEASE DO NOT TRY TO SAY the public are informed of thier wait listed standing before booking because the public still are entitled to book paying cancellation charges when unable to get confirmed tickets in the hope that the Tatkal system should be functioning in true spirits for the money they are paying as cancellation charges and hope to get reservation for atleast some of those first few wait listed tickets.

This document is preserved as the first in pursuance on this matter and will be contacted when this complaint is forwared to you and after appropriate time within which the matter is cared into.