[Resolved]  Indian Railways — Wrong allocation of seat/berth for confirmed tickets and corruption in parcel services of railways

Dear Sir
First complaint
I am an Ex Indian Army Officer and this issue actually requires a legal attention. But as afirst step I am informing you for neccessary action. It is the worst what Indian Railways can do for its customers who travel with tatkal reservation in asecond calss compartment.
I was travelling with my wife from Mumbai to Trivandrum on netravathi Exp. From Mangalore onwards people were rushing inside the trian and started occupying all the seats including ours.Even some of them started abusing and ordering us to shift and provide them seat. i told them that I am travelling in aconfirmed ticket taken through tatkal reservation they also shown me there unreserved tickets. After some time the TTR came and I told him about the matter. Then he told me he can, t do any thing regarding this and these tickets are issued by conserned railway stations. So I request you to kindly look into this matter and take neccessary steps to avoid such situations and make the passengers journey comfortable.
Second Complaint
I had send my luggages from Panvel to Trivandrum through railway parcel services. It was only 40 kgs and the bill was Rs171/-, but the conserned person Mr Venu ([protected]) took Rs270/- for that which he told that it is there procedure and everybody knows that. When I went to Trivandrum Central Parcel service to receive the luggage they also took extra money of Rs60/-for handing over the parcel to me.The porter who gave me the parcel took Rs10/- from me and gave it to the RPF constable who was there near the parcel.When i questioned that he told it the procedure they follow there. When I went to the gate the RPF constable who was issuing the gate pass also asked me for Rs10/- as a tip which I feel is a shame to the Indian Railways. I had been an Indian Army Officer and such an act by a person in uniform to a same category person with higher ranks is shameful.
So I request you to look into the above matter and take appropriate action to avoid such incidents.
Thanking you
Sajith