[Resolved]  Indian Railways — Non Working of A/c in 3T AC coach

Dear Sir,

I was travelling between Burhanpur and Dadar by train number 1058 Amritsar Dadar Express on the 8th of july 2009, and regret to say that the Coach Airconditioner was switched off by the Coach Techncian/Attendant.

The same was informed to the Coach TTE at the Bhusawal Railway Station, and he too requested the techncian to turn on the A/c for the coach, but he said he had switched it off as the train was stationary and would turn it on once the train moves.

Other passengers also complained, and also the fans were not working.

The coach number was B1 and my PNR number was[protected].

Request for a refund of the A/C fare as the same was not provided, and also caused a lot of inconvenience as it was hot and suffocating in the enclosed A/C coach.

Thanks and Best Regards
Honed Tunkiwala
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indian Railways — non working of air conditioner

i was travelling in "Amritsar shatabdi" 2013 train on 22/06/08 in coach no. C-8 seat no. 49 against Ticket no. 24599874 and PNR no.[protected].

The air-condition of the coach C-8 was not working right from the New delhi Rly Station. i hv approached many times to the attendant for the same. but no body had bothered about my complaint. when many peoples start shouting then the AC engg. replyed that we are trying to rectify it but it is not taking load. when i hv asked for complaint register from TTE, he straight away refused to provide the same and he was also protecting the AC Engg. Staff.

I just want to suggest the concerned officials that the train should be checked properly before leaving the starting station and the hard and necessary action must be taken against the TTE as well as the Air-condition maintenance staff.
To,

The Railway Minister,
Rail Bhawan, New Delhi

Dear Madam

I wold like to informe you i am monthly regular passenger 2427 and 2428, Rewa exp.

Following trouble we faced regularly in A.C.-2
1-Toilets were so dirty and impossible to use .
2- A.C was not working in coach and no person was available to whom we can complain.
3-No person for housekeeping.
4-Hand towel Is not avilable.

Kindly look in the matter and do the need full.

please
please

Thanks
Pawan
sir/madam,

I am travelled in nellai express before one month in S7 coach. In my coach the fan was not worked. All passengers including me complained to TTE regarding fan problem. The TTE did not solve our matter. This is not Right way to treat the passengers in train.

Indian Railway — NON WORKING OF AIRCONDITIONING

I HAVE TRAVELLED BY 2274 DURONTO EXPRESS FROM DELHI TO HOWRAH BY 3AC COACH B3 ON 22nd JUNE, 2010. MY PNR [protected], TRANSACTION ID [protected]. AC WAS NOT WORKING BETWEEN GAYA AND HOWRAH. PLEASE REFUND PROPORTIONATE FARE FOR AIRCCONDITIONIG FAILURE.

GOURAB DEY
PNR No;-[protected]
We were travelling by 18625 PNBE HTE EXP. in CC. class AC DOES NOT WORK from GAYA to BKSC. Pl. enquire into the matter and refund the
proportional amount.
Thanking you,
T.OJHA
SECTOR 4D, Qtr. No:1095
BOKARO STEL CITY,
BOKARO, Pin;827004
JHARKHAND,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information