[Resolved]  Indian Railways — Mismanagement in AC coaches

I undertook a recent trip to Assam from Howrah in 2nd AC and was shocked to note the mess the services are into. AC coaches are supposed to be premium accomodation, I thought. Staring from cockroaches, unauthorized vendors, eunucks, unreserved passengers, everyone has got a free passage even in AC coaches. Worst of all, the attendant as well as the TTE are silent on the issue and says 'We can't do anything' upon complaining. I travelled on 11th Sep by 3rd AC from Howrah to Barpeta Road by Kamrup Express and took the same train on my way back on 17th Sep. but in 2nd AC. But the situation was the same on both the instances. Can anything be done about this??

PNR NO [protected] DATE 25/06/2009

I booked my ticket through e-ticketing from Sasaram to Jamshedpur and got W/L 8. On 25.06.09 I got my ticket confirmation SMS from the number 139 which was B- (56) . So, I got up at Sasaram station, Thereafter I was not provided with my bed roll nor even anyone turned on to check my ticket and when requested for bed roll from my side my request was ended up by informing me that my name is not on the list .
As this is an important issue and should be dealt with a hope of improvement.

MOBILE NO /[protected] /JAMSHEDPUR

it is true the facilities is given by INDIAN RAILWAY to us in AC coaches are not satisfies us. We are paying many charges to them to make our jorney more confortable but they don't give us equal utilities against our fare charges.