[Resolved]  Indian Railways — misbehaviour of tickting staff

Dear Sir,
This is complaint against your staff sitting a counter no-3, on 13/01/08 around 8:30PM(2030hrs) at shadhra station(delhii). When I went to the counter-3 and asked for a ticket he simply deneid to give me ticket. He told me that no women is suppose to take ticket from the counter-3. When I asked for the reason for the same and as there is no where written that the counter is only male counter, he started abusing me. After intervention of co-passenger he the gave ticket.
Now have a faced the problem, I am going to take further action against him and how can he deny my a give a ticket when this his prime duty.
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Aug 13, 2020
Complaint marked as Resolved 
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Dated: 24.10.2011
Respected Sir,

I Jagdish Chand hail from District Shimla State Himachal Pradesh. I am a Government employee of Himachal Pradesh Secretariat working in Chief Minister Office as Superintendent. I was went to Bikaner from Kalka on 07.10.2011 by Klk-Bmr express at 9.50 PM through reserved ticket (ticket No.62930291, train No. 14887) and reached Bikaner at 11.15 AM on 08.10.2011. I was waiting for one of my relative to pick us from Bikaner railway station. We waited there constantly for 3-4 hours. What was happened between those waiting hours is that two railway employees of Bikaner railway station, one was Mahender and another one was Mr. Singh(these names might be wrong as these are hearsay names from local peoples present at Bikaner railway station) come to us endorse us for travelling without ticket form Jaipur to Bikaner. I was on relentless occasions told them that we were arrived 3-4 hours ago from Kalka (should them the ticket) ant not from Jaipur to Bikaner of which was reprimendly neglected by two employees. We (I and my son) scolded felt humiliated, agonized and misbehaved. They took Rs. 500 from us as fine for travelling without ticket gave us excess fare ticket (No. B 089461) Rs. 300. We were fined Rs. 500 or Rs. 300 for travelling from Jaipur to Bikaner by train No. 59706 what should I say about money as both were collected from us wrongly, illegally and forcefully. They were in no mood to listen us. Even after the fine we were relentless scolded by them. We went to ticket Incharge but he felt with his colleagues. We were ashamed of this incident. Then the local people give us sympathy and told us that it is daily routine of these employees and they are corrupt, they earn too much by this way. These incidents are routines of habit of these railway employees and whatever the local populace said were not in a doubt because it was personally bear by me that afternoon. Local peoples were afraid of lodging complaint against these corrupt employees.
Now the point is that how it is possible that a person who is just arrived in Bikaner at 11.15 AM goes to Jaipur and then comes back from Jaipur to Bikaner by travelling through train without ticket on both occasions. Especially you are travelling first time by train without knowledge of railway and in unknown place and when nothing to be done at Jaipur. I had my personal work at Bikaner and then I have to come back straight from Bikaner to Shimla.
Sir I humbly request you to enquire into matter and punish the wrongdoers for public interest at large. So that passengers not feels humiliated while travelling in train or at railway station by the conduct of the corrupt railway employees.
I also request you to please give back the wrongful, illegal fine money which was wrongly charged(i.e. Rs. 500) by corrupt railway employees for violation of law but infact there is no such violation. I also request you to inform me through e-mail that what action is initiated or taken against them.

With regards,
Jagdish Chand
Set No.38, Type-3
New Brock Hurst, P.O. Kasumpati
Shimla-171009 (H.P.)
e-mail: [protected]@yahoo.com

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